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Vice President of Corporate Operations

Brookfield Properties - Cleveland, OH

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Job Description

Location Key Tower - 127 Public Square Business We know that a u201cone-size-fits-allu201d approach doesnu2019t work when it comes to residential living. Thatu2019s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve. If youu2019re ready to be a part of our team, we encourage you to apply. Job Description Position Summary The Vice President, Corporate Operations provides strategic and operational leadership across core financial and business operations for the organizationu2019s multifamily portfolio. This role drives centralization, efficiency, standardization, and performance through process optimization, platform health improvements, and compliance excellence and leads the organization's strategic initiatives innovation center. Serving as a key operational leader, the VP partners cross-functionally to lead the execution of strategic initiatives that accelerate our move to a shared service, centralized operating model while attending to improved resident experience. Essential Job Function 1. Strategic Initiatives and Shared Services Optimization (45%)u2022 Oversees optimization of Shared Services functions, including Application Administration and Prospect Success, Renewals, Screening, Fraud and Verification, Bad Debt Life Cycle, and Lease Integrity and Compliance.u2022 Drives our strategic initiatives innovation program, incorporating new areas of improvement and ensuring successful transition from conception to pilot to portfolio scaling.u2022 Analyzes performance data and market trends to inform continuous process and policy refinement. 2. Core Financial Operations Leadership (30%)u2022 Directs all financial and operational processes related to Move-Out, Security Deposit Interest, Resident Refunds, Deposit Accounting, and AP/AR audit management.u2022 Oversees the integrity and timeliness of property financial transactions and reporting processes in coordination with Accounting, Property Operations, and Compliance teams.u2022 Leads initiatives to enhance accuracy, consistency, and scalability across operational financial workflows.u2022 Establishes performance metrics, process documentation, and internal controls to ensure adherence to company standards and regulatory requirements. 3. Operations Health and Platform Optimization (10%)u2022 Serves as the business owner for the Yardi platform, ensuring alignment with operational needs and continuous improvement of system functionality.u2022 Leads enterprise-wide change management initiatives, driving adoption of best practices and technologies that enhance data integrity and reporting.u2022 Collaborates with IT, Accounting, and Operations leaders to streamline business processes and optimize system configuration.u2022 Evaluates platform performance and user engagement to ensure tools effectively support property-level and corporate decision-making. 4. Portfolio Operations Compliance (10%)u2022 Oversees compliance processes related to Leasing Week, Month-End close activities, and audit and control functions.u2022 Ensures policies and procedures meet operational and financial compliance standards across all properties.u2022 Champions a culture of accountability, transparency, and continuous improvement across the portfolio. 5. Leadership and Team Development (5%)u2022 Manages and develops a high-performing team, fostering a culture of accountability, collaboration, and professional growth.u2022 Establishes clear performance objectives and provides ongoing coaching, feedback, and career development opportunities.u2022 Ensures team engagement, succession planning, and alignment with broader corporate goals and values. Education Undergraduate (Bachelor) Degree in Business Administration, Finance, Accounting, Real Estate or related field required; MBA or equivalent advanced degree strongly preferred Work Experience + 10+ Years of Leadership experience in corporate operations, financial management, and process optimization across large, multi-site portfolios required + 5-7 Years of Senior management oversight of financial operations, systems administration (Yardi or equivalent ERP), and compliance functions required + 3-4 Years of Direct management of teams and leaders within corporate or shared service environments required + 3-4 Years of Leading cross-functional change initiatives and process improvement programs preferred + 3-4 Years of Experience in multifamily real estate, property management, or related operational roles preferred + 10+ Years of relative work experience could offset the minimum educational requirements Frequency of Travel Travel up to 25% of the time Compensation Commensurate with Experience $140,192 - 189,243 annually Great Incentives Brookfield Properties cares about the well-being and work-life balance of our valued associates To show how much we care, we offer awesome incentives that include: + Full benefits package + Generous paid time off + 401(k) with company match + Growth and advancement opportunities + Lucrative referral bonus program + Incredible associate rental discount if you choose to live on-site Who wouldnu2019t want to live at one of our beautiful properties (especially at a discounted rate)? The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration. Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace #LI-ES1 We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPMF At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 670 locations, 1500+ buildings and over 275 million square feet of real estate across the globe. Itu2019s a feat that wouldnu2019t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings donu2019t simply meet the needs of our tenants, residents, and communities u2014 but exceed them, every day.

Created: 2026-01-23

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