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Operations Support Representative

Kelly Services - Orlando, FL

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Job Description

Thales is a global technology leader with more than 83,000 employees across five continents. We invest in digital and u201cdeep techu201d innovationsu2014Big Data, artificial intelligence, connectivity, cybersecurity, and quantum technologyu2014to build a future we can all trust. In the markets of defense, aerospace and space, cyber and digital, Thales provides solutions, services, and products to help customers carry out their critical missions. Position Overview The Operations Support Representative is an integral and integrated part of the logistics process. This position involves managing repair orders, creating work orders in company systems, reviewing incoming customer returned material and executing transactions to support repair and delivery activities. The role is performed in a dynamic warehouse setting, requiring adaptability to physical and logistical conditions. ? Essential Functions /?Key Areas of?Responsibility + Order Management: Review incoming repair orders and materials, validate work scope, and create accurate work orders in company systems. + Database Accuracy: Ensure repair scopes, warranty claims, and financial details are properly recorded in SAP. + Warehouse Coordination: Interface with warehouse teams to ensure seamless workflows. Deliver completed work orders to the shop floor. + Subcontracting: Generate and close subcontract purchase orders for off-site repairs. + Shipping and Delivery: Verify customer financial standing and coordinate delivery of completed repairs. + Team Support: Collaborate to meet team targets for accuracy and processing speed.? ? Minimum Requirements:?Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language + High School Diploma or GED + Certification/Associates Degree or (equivalent work experience.) + 2 yearsu2019 data entry or service support experience preferably in Aviation, Electronics or Technical industry. + Must be task oriented, organized, attentive to detail and process oriented. + Must be able to work independently and as part of a team. + PC, Word, Excel, Outlook and Database applications. ? Preferred Qualifications + Experience in aviation, electronics, or technical industries. + Experience working in a highly regulated industry a plus + Familiarity with warehouse logistics processes and best practices. ? Physical Demands + Able to lift a minimum of twenty (20) pounds regularly and up to fifty (50) pounds on occasion with help. Must be able to work standing up. + Standing stations, average walking of 2 miles per day, dragging, pulling heavy materials with assistance of jacks and lifts (manual and power), lifting, moving boxes, crates and carts constantly.? Climbing step ladders between 2u2019 up to 10u2019 as part of regular responsibilities As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Find whatu2019s next with Kelly u00ae . As a worker today, itu2019s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whatu2019s next is what weu2019re all about. We know whatu2019s going on in the evolving world of worku2014just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. About Kelly Work changes everything. And at Kelly, weu2019re obsessed with where it can take you. To us, itu2019s about more than simply accepting your next job opportunity. Itu2019s the fuel that powers every next step of your life. Itu2019s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifeu2014just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellyu2019s Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Created: 2026-01-23

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