VP, Global Partner Delivery

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. Thatu2019s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, youu2019ll get flexibility thatu2019s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersu2014and so do you. Role Overview: The Vice President, Global Partner Delivery is a key member of the Implementation Services leadership team, responsible for driving strategic growth and operational excellence across UKGu2019s Partner Delivery ecosystem. This role leads a high-performing team and collaborates with Partners to maximize Annual Recurring Revenue (ARR) and increase the percentage of delivery executed by Partners across Pro, Ready, and WFM segments. The VP will set the vision, strategy, and execution for Partner Delivery, ensuring alignment with UKGu2019s business objectives and customer success outcomes. Key Responsibilities: u2022 Strategic Leadership & Influence: Develop and execute a comprehensive Partner Delivery strategy that drives ARR growth and expands UKGu2019s market presence through Partner-led delivery models. Serve as a thought leader and executive sponsor for Partner Delivery, influencing cross-functional teams and stakeholders to achieve strategic goals. Lead the Partner Delivery team and Partner organizations, fostering a culture of accountability, innovation, and continuous improvement. u2022 Partner Ecosystem Management: Build and nurture strong, long-term relationships with key Partners, ensuring alignment with UKGu2019s vision and delivery standards. Drive initiatives to increase the percentage of delivery performed by Partners across Pro, Ready, and WFM, optimizing resource allocation and Partner capabilities. Oversee contractual agreements, forecasting, budget adherence, and operational performance for all Partner engagements. u2022 Financial & Operational Excellence: Collaborate with Finance to manage budget accuracy, forecast Partner invoices, and ensure timely purchase order and payment processes. Establish and monitor key performance indicators (KPIs) to measure Partner Delivery success, including ARR growth, delivery quality, and customer satisfaction. Lead continuous improvement initiatives to enhance scalability, efficiency, and outcomes across all Partner engagements. u2022 Enablement & Growth: Define and execute Partner enablement strategies, certification frameworks, and capacity planning to ensure Partner readiness and alignment with UKG-led initiatives. Develop and implement best practices for Partner engagement, solution development, and delivery excellence. Mentor and develop the Partner Delivery team, supporting professional growth and high performance. u2022 Collaboration & Influence: Partner with internal functional leaders (Sales, Marketing, Product, Enablement) to align strategic goals, drive operational improvements, and optimize delivery outcomes. Represent UKG in executive-level Partner negotiations, ensuring mutually beneficial agreements and long-term success. Qualifications: u2022 10+ years of executive leadership experience in Professional Services, Consulting, or Partner Delivery, preferably within enterprise SaaS environments. u2022 Proven track record of ARR growth and scaling Partner delivery programs. u2022 Strong executive communication, relationship-building, and negotiation skills. u2022 Demonstrated business acumen in forecasting, budgeting, and revenue recognition. u2022 Experience leading teams and Partner organizations to achieve strategic goals and operational excellence. u2022 Bacheloru2019s degree in a related field; MBA or advanced degree preferred. u2022 Willingness to travel as needed. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry u2014 because great organizations know their workforce is their competitive edge. Learn more at . Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster ( UKG participates in E-Verify. View the E-Verify posters here (. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email . The pay range for this position is $207,400. to $298,100, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKGu2019s comprehensive benefits can be reviewed on our careers site at is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Created: 2026-01-23