Senior Specialist u2013 Employee Leave Support
MSCCN - Tampa, FL
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Home ( / Job Search ( / 231230 Senior Specialist u2013 Employee Leave Support Tampa, FL, Florida Apply now ( Back Permanent Florida Tampa, FL Human Resources Full - Time 20-Jan-2026 Job Title: Senior Specialist u2013 Employee Leave Support Division: Corporate Location: Tampa, Florida Reports To: Employee Support Manager Who We Are: For more than a century, Lu2019Oru00e9al has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. What You Will Do: The Senior Specialist/Specialist delivers customer service excellence while partnering with Human Resources and Payroll professionals to maintain a best-in-class service approach. The position will provide services to the Lu2019OREAL USA and SalonCentric employee population in the following but not limited: + Contact Center + Answer and field all types of calls that come in u2013 provide assistance and/or direction. + Payroll Support + Closely partner with Payroll team as it relates to day-to-day support + Field employee and HR payroll questions to properly direct them to the right resolution + Data quality/Workflows + Audit/review and approve all transactions to ensure data quality and integrity to enable accurate data + Leave Management + Manage leave process between employee, HR, department managers and Leave Management vendor + STD + LTD + Parental Leaves + Workers Comp + FMLA + Military Leaves + Day-to-day Support + Provide One HR expertise and support to the HR community and employees + Trainers for HR on any system upgrades + Tuition Reimbursement processing + Employee Verifications + Unemployment Claims + Policy Questions & Compliance and Policy Acknowledgements + Time Off management (vacation, PTO, Summer Hours, WFH, etc.) What We Are Looking For: Required Qualifications: + Must be fluent in French (spoken and written) + Associate's or Bachelor's degree in Human Resources or a related field preferred + relevant HR Operations experience + 2-3 Years of Experience + Job Specific Experience/Skills + Strong organizational and time management skills. + Excellent written and verbal communication skills. + Proficiency in Microsoft Office Suite and HR software. + Ability to work independently and as part of a team. + Strong customer service skills. + Knowledge of HR policies and procedures. + Ability to handle confidential information with discretion + Physical requirements of the role + Sitting at desk + Wearing headset for extended period of time + Typing + Occasional lifting up to 25lbs Preferred Qualifications: + Technical Skills (i.e., SAP, MS Office, etc.) + Service Now or other relevant Case Management tool + Success Factors or other relevant HRIS + Contact center, Automated Call Distribution (ACD) handling + Advanced Degree + Relevant Industry Certifications Whatu2019s In It For You: + Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) + Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) + Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More) + Access to Company Perks (VIP Access to Lu2019Oru00e9alu2019s Internal Shop for Discounted Products, Monthly Mobile Allowance) + Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More) + Employee Resource Groups (Think Tanks and Innovation Squads) + Access to Mental Health & Wellness Programs Donu2019t meet every single requirement? At L'Oru00e9al, we are dedicated to building a diverse, inclusive, and innovative workplace. If youu2019re excited about this role but your past experience doesnu2019t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway You may just be the right candidate for this or other roles We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [emailu00a0protected] . If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each otheru2019s health & safety in mind.
Created: 2026-01-23