Academic Advisor
MSCCN - Jacksonville, FL
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The primary purpose of academic advisor is to support and guide students throughout their academic journey. Academic advisors play a crucial role in enhancing student success and ensuring a positive and productive educational experience.Job FunctionAcademic Advisors serve as a resource to all prospective and current students within the College (undergraduate, post-baccalaureate, and graduate).Academic advisors are required to be familiar with overall Department of Education and Board of Trustees policies and procedures that govern the matriculation process (e.g., general education, Gordon Rule, transfer admissions requirements, registration processes, class scheduling, graduation, etc.)as well as appropriate student referral sources (e.g., academic support services, career services) to facilitate student success. Academic Advisors perform the following duties:- Provide individual and group academic advising across all modalities including in person and via phone and virtual platforms, as appropriate.- Assist in limited access program admission, where applicable.- Assist in probation and suspension decisions and other scheduled administrative functions associated with the academic calendar as needed.- Assist in program reviews and provide college data as needed.- Prepare productivity reports.- Assist in the development of programs that increase persistence rates of undergraduate students while tracking and enhancing graduation rates.- Recommend and provide input on academic policies and procedures that impact student persistence and graduation rates.- Assist with NCAA compliance regulations pertaining to advising.- Serve as a resource and student liaison to academic department chairpersons, the Deans office and other student support service departments on campus (e.g., Enrollment Services, Dean of Students, Graduate School, Career Services, other UNF advising offices).- Assist in the development and distribution of marketing materials describing offerings across undergraduate and graduate programs.- Represent the College at various recruitment events throughout the year.- May be asked to assist in the development of recruitment plans for undergraduate and graduate programs.- May be asked to serve on College or University committees, as appropriate.- During declared campus emergencies, this position may be required to perform specific job related duties at a designated off campus location or place of residence.- Other duties as assignedDepartmental RequirementsThe Academic Advisor position requires exceptional self-motivation and interpersonal skills. Must possess a professional demeanor and be receptive to change as the university and department grows. Ability to communicate clearly and effectively orally and in writing.Supervision ReceivedGeneral supervision. The incumbent develops procedures for performing a variety of complex duties within established guidelines; has considerable freedom while the work is in process and receives instructions on new assignments.Policy-making and/or InterpretationAssist director with writing, training, and administering policy and procedures for academic advising.Level of Public ContactInitiates contact with students, faculty, and staff of the university when required. Engages with parents, potential students, and community partners as appropriate.Statement of Responsibility for Confidential DataMaintains the confidentiality of student recordsStatement(s) of UnderstandingBackground Check, Campus Security Authority (CSA), Responsible EmployeeRequired QualificationsMaster's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.The Office of Student Success has 7 academic advisor positions whom will serve in the following areas:- Coggin College of Business- First-Year Adv sing- Brooks College of Health- College of Arts and Sciences- Silverfield College of Education and Human ServicesPlease note that the placement of this position within a specific college is determined by the director and not subject to individual discretion.::: {style=
Created: 2026-01-23