Vice President of Operations

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.The Vice President of Operations leads property management excellence, ensuring operational efficiency, financial performance, and strategic alignment across all managed properties.Oversee property performance to ensure alignment with RPM standards. Drive enhancements in maintenance, capital expenditures, and overall property quality and resident satisfaction.Streamline processes and enforce SOPs to improve efficiency and reduce costs across properties.Monitor compliance with operational standards and procedures.Engage with clients to discuss financial performance, CAPEX programs, and adjustments.Review global client issues and support new business pitches and client growth opportunities.Attend client visits and calls to support on-site and RM staff, focusing on client relations and property performance.Recruit, develop, and provide leadership to a team Regional Vice Presidents and support staff, focusing on program goals and professional development. Address performance and development needs.Conduct monthly meetings with HR, Marketing, Performance, and Facilities teams to ensure alignment and address operational challenges.Prepare and review annual budgets, incorporating local and national expense trends. Approve budgets before client presentation and guide income opportunities based on asset strategies.Review and approve financial reports and cash management strategies. Oversee funding requests and manage financial adjustments to meet client requirements.Regularly audit distribution packets and ensure compliance with financial practices. Review and approve procurement compliance and manage corporate expense responsibilities.Stay updated on legal and regulatory changes. Ensure proper risk mitigation and manage incident reports with appropriate action.Bachelor’s degree in business administration, real estate management or related field experience may substitute for education8-10 years in property management leadership, including 6-7 years in senior regional leadership overseeing multi-site teams3rd party management experienceA valid Driver’s license is requiredBusiness Development experience is a mustKnowledge of the property management industry, respective area and industry competitorsKnowledge of budgeting, financial reporting, variance analysis, and financial forecastingSkilled in analytics and strategic planningSkilled in Microsoft applicationsSkilled in Property Management Software such as Yardi, RealPage and Entrada and Revenue Management software such as LRO,AIRM and YieldstarSkilled in client management with a strong focus on understanding and meeting customer needsSkilled in strategic thinking, driving decision-making to obtain business objectives and contribute to organizational successAbility to communicate effectively verbally and in writingAbility to identify issues and develop effective solutionsAbility to enhance property performance and manage operations to the budgetAbility to build, lead and motivate teamsAbility to think strategically and drive operational excellenceAbility to self-motivate, taking initiative and driving tasks to completion without the need for external directionPhysical Requirements:May be required to sit or stand for extended periods of timeMust be able to read documents, computer screens and dataMust be able to hear and understand verbal communications in person and over the phone or computerMay occasionally be required to lift or carry items such as files or office supplies weighing up to 15 poundsMust be able to operate a computer, keyboard, mouse and other office equipmentWork Environment:This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week.The office is an open setting which may include bright lights, constant noises and distractions.Join RPM Living and experience exceptional benefits designed to enhance your life.Weekly pay for all associates working onsite at an apartment communityComprehensive healthcare coverage available for all full-time, regular associatesEmployer-paid employee assistance, mental health, and wellness programsAncillary benefits including critical illness, hospital indemnity, and accident insurance401(k) with robust company matchOpportunities for professional development, career growth, and role-based learning plansDiversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)Paid time off plus floating holidays and volunteer daysDiscounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.RPM Living is an Equal Opportunity Employer.If you need assistance to fully participate in our application or interview process, please reach out through our website here and select 'Careers' in the 'Choose a Topic' dropdown menu.

Created: 2026-01-26