HR Administrative Assistant

HR/Field Operations AssistantCompensation: $42K paid hour + monthly bonus potential up to $333 (4K per year)Hours: Monday - Friday, 8:00am to 5:00pmJob SummaryThe Administrative Assistant/ Field Operations Associateis responsible for ensuring our customers - including but not limited to contract employees, clients, program offices, and alternative delivery teams - receive superior support from offer accepted through start and management of all onboarding responsibilities. This is a customer-facing role, sitting at the front desk. This individual will support customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.Key Responsibilities:Client OnboardingEnsure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to startContractor OnboardingProvide world class customer service in every interaction to ensure a quality candidate experienceReceive and review onboarding trigger Ensure accurate and timely entry of candidate data, onboarding process updates, and all other required documentation within the onboarding and compliance processDocument all candidate/contractor touchpoints and communicate updates in a timely mannerCoordinate contractor orientations, I9s, and other onboarding requirements within the local field officeEnter and manage background, drug testing and medical screening process for contractorsManage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance)Manage the HR folder process to ensure onboarding paperwork is completed in a timely mannerOperational Support ActivitiesProvide outstanding front office customer service (telephone and reception area)Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questionsServe as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employeesProvide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property managementIn partnership with FOS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directoryQualifications2 + years’ experience in a customer service-related positionCompetencies:Excellent written/or communication and interpersonal skillsStrong decision-making abilityAbility to tackle complex issues and develop innovative, practical solutionsAction and detail oriented; able to prioritize while handling multiple tasksExcellent time management and focus on deadlines and goalsEffectively build relationships with all internal partners, both locally and in our corporate and center-based locationsPersonal Attributes:Natural team playerSelf-starterCritical thinkerSeeks growth and self-improvementFlexibleResilientSelf-awareWhy Aerotek?Aerotek is a part of Allegis Group, the#1 Staffing Agency in the United States. We are a privately held organization with 250+ offices nationwide, and work with 95% of the Fortune 500 companies.Working at Aerotek and why you will love it…We are a team of driven people who push ourselves and those around us to develop personally and professionally. At Aerotek, you can expect adynamic and competitive work environment.To ensure your success, you will take part in acomprehensive training program,surrounded by a positive andsupportive culturethat encourages everyone to helpdevelop themselves and others

Created: 2026-01-26