Sr Field Service Engineer -GCG Automation & Factory ...

The GCG Automation & Factory Solutions Field Services team is growing, and we are now seeking a Sr Automation Field Service Engineer to help us expand our service offerings and support customers across the Ohio, Indiana, and Kentucky region!In this role, you will serve as a technical expert in automation controls and related electrical components, supporting customers from project start to finish—including hardware selection, troubleshooting, programming, and on-site commissioning. You will also play an important role in internal training and mentorship, helping elevate the overall technical capabilities of our team.This position is ideal for a self-motivated engineer who enjoys working in the field, solving problems, and contributing to automation success across a wide range of industries.For this role, we are seeking candidates in the Central / Southern OH area to accommodate ease of travel to customer sites around Ohio, Kentucky, and Indiana. When not engaged in work related travel to customer sites or corporate facilities, this position offers a remote work arrangement however, travel could be as much as 75% depending on work volume.What You’ll DoTechnical Service & Project SupportTroubleshoot, program, and commission automation control systems (PLCs, HMIs, motion systems, etc.)Assist customers in selecting appropriate automation hardware and building bills of materials (BOMs)Execute and manage multiple service projects throughout their lifecycleProvide on-site and remote technical support, ensuring timely and high-quality service deliveryCustomer Engagement & TrainingPresent and promote automation solutions to customers and prospectsConduct technical training sessions for customers and internal staff on electrical and automation productsStay up to date on industry trends and technologies by attending technical trainings and vendor sessionsTeam Collaboration & MentorshipWork closely with sales, customer service, and vendor partners to ensure seamless customer experiencesAct as a mentor and technical coach to junior team members, helping them grow their skillsContribute to knowledge-sharing across the service team and support the standardization of best practicesWhat You’ll BringEducationRequired: Associate’s degree in Engineering (Electrical or Electrical Engineering Technology), a technical degree, or equivalent industry experiencePreferred: Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering or equivalent 4-year post-secondary educationExperienceRequired: 4 years of industry experience working with automation controls and electrical componentsPreferred: 5+ years of experience including customer-facing support of PLCs, motion control, sensors, safety devices, and fluid power systemsBackground in working with electrical distributors, engineers, and industrial clients is highly desirableTechnical & Interpersonal SkillsStrong knowledge of automation systems, component selection, and programmingProficiency with vendor configuration tools for product sizing and selectionAbility to present technical concepts clearly to both technical and non-technical audiencesPositive attitude, strong math and computer skills, and a goal-oriented mindsetPreferred: Knowledge of motion systems, trigonometry, calculus, and technical writingWhat we offerCompetitive annual salaryComprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you needRobust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plansGenerous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needsWellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth accessExtras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mindAn employee-centric companythat values and truly appreciates our most important asset: You!About GCG AFSGCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience—marked by responsiveness, reliability, and personalized service—sets us apart as the supplier of choice in the industry.GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.These duties and responsibilities listed above are judged to be 'essential functions' in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.#LI-AW1#LI-Hybrid

Created: 2026-01-26