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Manager Information Technology Services 2 (Information ...

New York State Civil Service - Albany, NY

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Job Description

NY HELP No Agency Information Technology Services, Office of Title Manager Information Technology Services 2 (Information Security) - 10224 Occupational Category I.T. Engineering, Sciences Salary Grade 29 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $118425 to $145039 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 50 Wolf Road, 2nd Floor City Albany State NY Zip Code 12232 Duties Description Under the direction of the ITS Deputy Commissioner of Technology (DCT) within the ITS Dedicated Support Division/Security Services Team, the position will provide leadership oversight to the Security Service Team(s). The incumbent will ensure coordination of processes between the Security Services Team(s) under their purview. The position will provide leadership, direction, and support to subordinate Information Security staff(s) to enable effective delivery of security services to client agencies. The incumbent will act as a member of the DCTu2019s Leadership Team, helping shape and implement the strategic vision for cyber security within the ITS Dedicated Support Team. In addition, the incumbent may be required to act as the Information Security Officer for one or more agencies assigned to the ITS Dedicated Support Team. The position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction. The position requires communicating orally and in writing with various individuals including management, users, vendors, and other IT staff. The incumbent must be able to communicate clearly with subordinate staff regarding work priorities and performance. The incumbent will have to work with ITS teams and upper-level agency management to resolve technically complex and politically sensitive issues under pressure. The position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities that may impact sensitive information, critical systems, NYS agencies, or ITS.Specific duties include, but are not limited to:u2022 Directs and manages information security and compliance programs.u2022 Manages and resolves security threats to agency information systems.u2022 Serves as an information security expert and evaluates systems and contract for alignment with agency and State information security policies.u2022 Manages staff and resources dedicated to the Security Services Teams.u2022 Monitors and stays aware of information security industry trends, tools and techniques.u2022 Assists the DCT with overall management of division activities as needed.u2022 Serve as the primary security point of contact for internal and external audits providing strategic oversight, ensuring readiness, accuracy of audit responses, and alignment with appropriate security compliance requirements. Additionally, lead the review of audit findings and remediation activates, ensuring corrective actions are prioritized, assigned, and completed within required timeframes. Leverage audit outcomes and remediation progress to drive continuous improvement in the State Entity's security posture and report status updates to executive leadership.u2022 Maintain strong working relationships with the Chief Information Security Office (CISO) to ensure alignment of agency security initiatives with enterprise strategy.u2022 Serve as a primary liaison between DCT leadership and CISO, representing agency interests while supporting statewide cybersecurity initiatives.u2022 Collaborate with CISO to drive continuous improvement and ensure compliance with statewide security policies, standards, and requirements.u2022 Perform the full range of supervisory responsibilities.u2022 Perform additional duties as required. Minimum Qualifications Non-competitive: Eight years of information technology, cybersecurity, or information assurance experience, including two years at the supervisory level.Substitutions:A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bacheloru2019s substitutes for two years of required experience.An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bacheloru2019s degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience.A masteru2019s degree or higher in computer science or related field substitutes for one year of required experience. Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Offu2022 Thirteen (13) paid holidays annuallyu2022 Up to Thirteen (13) days of paid vacation leave annuallyu2022 Up to Five (5) days of paid personal leave annuallyu2022 Up to Thirteen (13) days of paid sick leave annually for PEF.u2022 Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefitsu2022 Eligible employees and dependents can pick from a variety of affordable health insurance programsu2022 Family dental and vision benefits at no additional costAdditional Benefitsu2022 New York State Employeesu2019 Retirement System (ERS) Membershipu2022 NYS Deferred Compensationu2022 Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bondsu2022 Public Service Loan Forgiveness (PSLF)u2022 And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply. Some positions may require additional credentials or a background check to verify your identity. Name Michael Penticuff Telephone 518-473-0398 Fax 518-402-4924 Email Address Address Street Empire State Plaza Swan Street Building, Core 4, Floor 1 City Albany State NY Zip Code 12220 Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

Created: 2026-01-26

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