Customer Service Specialist

Description Robert Half is seeking a proactive and customer-focused Customer Service Specialist to support one of our growing client partners. This role is ideal for individuals who are passionate about delivering excellent service, strengthening customer relationships, and helping clients navigate products, services, and solutions with confidence. Key Responsibilities + Respond to customer questions via phone, email, chat, or case management systems + Resolve issues by researching solutions, coordinating with internal teams, and following up promptly + Support order processing, account maintenance, and general customer requests + Record all interactions accurately in CRM or ticketing platforms + Identify trends in customer feedback and share insights to help improve service processes + Assist customers with onboarding, product navigation, and troubleshooting + Maintain a professional, customer-first approach in every interaction + Meet established performance and quality metrics Requirements Qualifications + Prior customer service or client support experience required (contact center, administrative, retail support, or hospitality experience welcomed) + Strong communication and active listening skills + Ability to multitask and adapt in a dynamic environment + Comfortable using CRM systems, ticketing tools, and standard office technologies + Solutions-driven attitude with the ability to stay calm under pressure + Excellent attention to detail and follow-through + Team-oriented mindset with the ability to work independently Apply today For immediate consideration, contact Robert Half directly at 610-882-1700 TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-01-26