Clinical Informatics Operations Analyst II

Description This is OUR story... and YOUR next chapter At HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining whatu2019s possible inpatient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual workload, and expand the reach of our care teams. If you're passionate about using technology to improve human life, this is where your work truly matters What you will accomplish in this role Job Summary: The Clinical Informatics Operations Analyst II supports enterprise-wide optimization and governance of HCA Healthcareu2019s Electronic Healthcare Record (EHR) systems, with a primary focus on the Expanse platform. This position leads core service line workgroups to gather feedback and drive decisions that inform Expanse content development, workflow optimization, and project prioritization to support the success of the company's transition to MEDITECH Expanse. The analyst II also drives collaboration and enterprise communications to ensure alignment between technical efforts and clinical/business needs, further optimizing the Expanse platform to achieve clinical and business outcomes. Major Responsibilities: u00b7 u2022Independently review and analyze incoming EHR change requests, ensuring clear definition of problem and problem scope, and include all necessary supporting evidence for proper evaluation. u2022Lead stakeholder reviews and meetings to drive change control and governance decisions for EHR modifications. u2022Drive collaboration between the EHR Optimization team and product teams to integrate approved and prioritized change requests into product build and release cycles. u2022Facilitate collaboration meetings with product teams to support product development of approved change requests. u2022Design and optimize communication collateral, including presentations and documentation, to inform clinical representatives and leadership about new EHR changes. u2022Coordinate enterprise communication forums to support broad awareness of the clinical impact of new EHR content and workflow changes across the organization. u2022Interpret and synthesize data insights from reports and timelines to track key performance indicators (KPIs). u2022Coordinates resolution plans for identified risks and drives accountability across stakeholder groups. u2022Drives communication strategies that proactively inform leadership of critical changes and dependencies. u2022Influence cross-functional team alignment, including product, IT, and clinical operations, to ensure a smooth change management process. u2022Leads implementation of approved process improvements, ensuring measurable impact on efficiency and effectiveness. u2022Audits and reconciles change request records, validating data integrity within the change control system. u2022Performs other duties as assigned u2022Practices and adheres to the u201cCode of Conductu201d philosophy and u201cMission and Value Statementu201d u00b7 What qualifications you will need: + u2022 Bachelor's degree Required + u2022 3+ years of experience in healthcare, technology, or customer service required At HCA Healthcare, we are committed to fostering a culture of growth that allows you to build the career of a lifetime. We encourage you to apply for our Clinical Informatics Operations Analyst II today. We review all applications promptly, and qualified candidates will be contacted to continue the process. Join us We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Created: 2026-01-26