Supervisor of Clinical Support Service

JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location:US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON -SITE. FTE: 1.000000 Standard Hours: 40.00 Shift: Shift 1 Shift Details:Holidays: Weekends: Job Summary: Provides day to day supervision andcoordination of assigned staff and activities that support thedepartment(s). Oversees medical assistant, LPN and schedulingcoordinator team(department specific). Responsible for departmentalregulatory compliance, quality and performance improvement, and customersatisfaction. Monitors operational and performance metrics and assiststhe department leadership team with execution of enterprise levelprograms and initiatives. EXPERIENCE DESCRIPTION: A minimum of 3 yearsof Medical Assistant or LPN experience in related ambulatory setting isrequired. Experience leading teams (formal or informal) inprofessional/clinical area is required. Formal leadership experiencepreferred. EDUCATION DESCRIPTION: High School diploma or equivalent isrequired. In addition, individuals must meet one (1) of the followingcombinations of education: A.) A graduate of a CAAHEP or ABHESaccredited Medical Assistant Program (Associate, Diploma orCertificate). B.) A graduate of a non CAAHEP or ABHES Medical Assistantprogram (Associate, diploma, or Certificate) or Military Medic/Corpsmantraining. In addition to education, one (1) year of formal on the jobMedical Assistant experience preferred. C.) Currently possess and are ingood standing with at least one of the following credentials: a.)Certified Medical Assistant (CMA). b.) Registered Medical Assistant(RMA) c.) Assessment Based Recognition in Order Entry (ABROE) d.) CCMACertified Clinical Medical Assistant. D) Graduate of an accreditedSchool of Practical Nursing is required. TRAINING DESCRIPTION: AHEmembership and/or CHESP accreditation is preferred. Six Sigma Green Beltcertification is preferred. SPECIAL SKILLS DESCRIPTION: Advancedknowledge of clinic operations is required. Demonstrates analytical andorganizational skills along with problem solving, critical thinking, andconflict management/resolution skills. Demonstrates integrity,independent thinking, judgment and respect for others. Exhibitsinitiative, responsibility, flexibility and leadership. Strongcommunication and interpersonal skills. Proficiency in Microsoft Office,EPIC, Kronos, SharePoint and database management is preferred. LICENSUREDESCRIPTION: Licensed Practical Nurse (LPN) or Graduate of an accreditedMedical Assistant Program (Associate, Diploma or Certificate) isrequired. American Heart Association (AHA) Basic Life Support for theHealthcare Provider (BLS) or an AHA approved equivalent is required.Perks & Benefits at Froedtert Health Froedtert Health Offers a varietyof perks & benefits to staff, depending on your role you may be eligiblefor the following: Paid time off Growth opportunity- CareerPathways & Career Tuition Assistance, CEU opportunities AcademicPartnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short& Long Term Disability, Free Workplace Clinics Employee AssistancePrograms, Adoption Assistance, Healthy Contributions, , MovingAssistance, Discounts on gym memberships, travel and other work lifebenefits available The Froedtert & the Medical College of Wisconsinregional health network is a partnership between Froedtert Health andthe Medical College of Wisconsin supporting a shared mission of patientcare, innovation, medical research and education. Our health networkoperates eastern Wisconsin's only academic medical center and adultLevel I Trauma center engaged in thousands of clinical trials andstudies. The Fr To view the full job description please use the linkbelow.HJhay5jb20 APPLICATION INSTRUCTIONS: Apply Online:

Created: 2026-01-26