Customs Supervisor

C.H. Robinson is seeking a Customs Supervisor for their Customs division. In this role, you will lead a high-performing customs team focused on operational excellence and superior customer service. You will oversee the timely and accurate filing of entries with Customs and Border Protection and Partner Government Agencies, ensuring smooth release and delivery of goods. Your leadership will drive team development, performance monitoring, and day-to-day operational success. If youu2019re passionate about building strong teams and delivering exceptional results, this is your opportunity to make an impact. At C.H. Robinson, weu2019re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site 3 days a week, igniting creativity and driving impactful results. With the flexibility for remote work the rest of the time, this role strikes the perfect balance between teamwork and autonomy. Candidates are eligible to be based in Atlanta or Knoxville. Responsibilities: The duties and responsibilities of this position consist of, but are not limited to, the following: + Lead and develop a high-performing customs team focused on exceptional customer service and operational excellence + Recruit, train, and assign team members to ensure optimal productivity and compliance + Monitor team performance, balance workloads, and drive continuous process improvements + Resolve issues impacting cargo release, delivery timelines, or customer satisfaction + Collaborate with leadership and product teams to streamline processes and enhance efficiency + Manage team financial performance and contribute to staffing and forecasting decisions + Oversee customs operations, ensuring timely and accurate entry filings and regulatory compliance + Act as an escalation point for customer issues and maintain strong client relationships + Drive adherence to customer SOPs and corporate compliance policies + Identify and track performance metrics to support team development and operational success Required Qualifications: + High School Diploma or GED + Minimum 3 years of customs brokerage experience Preferred Qualifications: + Bacheloru2019s degree from an accredited college or university + CCS Certified + Direct or indirect supervisory, management or leadership experience + Demonstrated ability to lead, motivate and influence others, set a positive example, and create a productive, positive environment + Strong written and verbal communication skills + Strategic and creative thinking skills + Strong problem-solving skills + Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $54,700.00 - $115,400.00 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, weu2019re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. Weu2019re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOEDisabledVeteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: + Three medical plans which include + Prescription drug coverage + Enhanced Fertility benefits + Flexible Spending Accounts + Health Savings Account (including employer contribution) + Dental and Vision + Basic and Supplemental Life Insurance + Short-Term and Long-Term Disability + Paid observed holidays + 2 paid floating holidays for U.S. hourly employees + Flexible Time Off (FTO) offered to U.S. salaried employees u2014 no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada + Paid parental leave + Paid time off to volunteer in your community + Charitable Giving Match Program + 401(k) with 6% company matching + Employee Stock Purchase Plan + Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING ( page Why Do You Belong at C.H. Robinson? C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the worldu2019s largest logistics platforms and rank in the FORTUNE 200. Weu2019ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the worldu2019s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customersu2019 businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the Worldu2019s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbesu2019 Best Employers for Diversity and one of Americau2019s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at .

Created: 2026-01-26