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Housing Case Manager at Supportive Housing Program

MSCCN - Seattle, WA

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Job Description

At Compass, EVERYONE DESERVES A HOME.u00a0Why Compass? Working for Compass is a way to make real, positive change in people's lives.u00a0Compass Housing Alliance believes that everyone deserves stability, growth, and community and that can only be fulfilled when everyone has safe, affordable housing. Whether we work in direct service or in support of the mission in administration and operations, we're all seeking to better our community. We're looking to welcome people to our team that are passionate, skilled, and enjoy a little light-heartedness in their work environment. We recognize the value that different perspectives and cultures bring to the organization and consider the diversity of staff, guests, residents, and community partners to be an important asset.Operating at 15+ locations in Seattle, Auburn, Renton & Shoreline.u00a0FULL TIME BENEFITS INCLUDE:u00a0Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 12 Paid Holidays, Retirement Plan, Employee Assistance Program.u00a0QUALIFICATIONS:Other duties, responsibilities, and activities may change or be assigned at any time. The employee in this position must be able to read, write, and understand English.Engagement & Assessmentu00a0Provide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants.Write clear, objective, and accurate case notes of significant interactions in client files, includingu00a0stability plans, measurement scales, leases, and all other required forms and paperwork including logs, records, reports, and statistics, as requested. Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems.u00a0Identify barriers and steps necessary to overcome obstacles to successful program participation.u00a0Hoarding and housekeeping support and interventionsAssess participant histories and resource/support needs (e.g., food, health, transportation, etc.) and opportunities (e.g., family, friends).Per program policy, screen individuals for program eligibility (this may include collaboration with referring agencies). Complete a needs assessment, services acknowledgment, and orientation to the program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing.Develop a plan with Program Manager to utilize program-based flexible client relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Establish goals and objectives, monitor achievements through regular meetings and case consultations with referral partners, as needed or required contractually.Provide information, referrals, and direct advocacy as needed, utilizing both internal and external resources.u00a0Link participants with services intended to address significant barriers to housing stability, such as mental health services, chemical dependency services, primary health services, legal services, employment and/or educational supports.Build and maintain positive relationships with a network of community providers and services to address and advocate for participant needs.u00a0In supporting housing stability and retention, work with property management, supervisor and residents in successful tenancy practices and resolutions.Work with program management on situatio

Created: 2026-01-26

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