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Desktop Support Analyst

MSCCN - Philadelphia, PA

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Job Description

Description We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. Responsibilities: u2022 Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment. u2022 Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support. u2022 Offer guidance to users on the proper operation and usage of systems and equipment. u2022 Recommend procurement strategies and provide technical specifications for departmental purchases. u2022 Conduct regular assessments of the computing environment and propose improvements to technology and processes. u2022 Participate in the evaluation, testing, and implementation of technical products, systems, and software. u2022 Maintain accurate inventory records and update assignments and tickets in accordance with established procedures. Requirements u2022 Strong commitment to providing excellent customer service and resolving issues efficiently. u2022 Proven ability to work collaboratively within a team to deliver high-quality service. u2022 Preferable knowledge of academic or research operations and familiarity with information systems in such environments. u2022 Expertise in computer hardware, configuration management, and Windows operating systems. u2022 Proficiency in managing Active Directory environments. u2022 Strong analytical skills to evaluate technical products and systems. u2022 Ability to adapt and thrive in a dynamic, fast-paced environment Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-01-26

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