Veterinary Receptionist at VCA Northwest Animal ...

Client Service Representative Northwest Animal Hospital is seeking an experienced Client Service Representative to join our team. Please read the entire job description to determine if this position might be a good fit for your career goals. This position pays $16.00-17.00 per hour, dependent on experience, education, certification, etc. _Must be available Saturdays 7am to 3pm and Sundays 9 am to 1pm and various hours throughout the week._ Resumes accepted through February 8th, 2026 We are seeking an energetic, friendly, people person, who enjoys working in an animal environment. We desire a receptionist extraordinaire, who would like to become a long-term member of our amazing team This position requires patience, exuberance and energy. VCA Northwest Animal Hospital is an AAHA accredited, full service veterinary hospital who caters to our clients and their pets. We offer boarding, doggie daycare, grooming, medical and surgical services. We have a supportive, fun team of associates who enjoy all aspects of veterinary medicine and animal husbandry. Our veterinarians and staff are dedicated to creating a learning environment for all. At VCA Animal Hospitals, we take our mission statement u2013 your petu2019s health is our top priority and excellent service is our goal u2013 very seriously. With every opportunity, we aim to exceed each pet owneru2019s expectations. Weu2019re looking for a personable yet highly professional u201cservice extraordinaireu201d individual to join us in delivering our mission to our clients and their pets. Weekly hours will vary between 10-29 hours per week depending upon hospital need. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: u2022 Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. u2022 Scheduling and confirming appointments. u2022 Placing outbound calls for follow-ups and reaching out to prospective clients. u2022 Presenting and explaining fees, including processing payments. u2022 Recommending, selecting, and obtaining products and services, including prescriptions. u2022 Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). u2022 Managing medical records, charts, reports and correspondence. u2022 Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesu2014both inside and outside. If you are serious about joining our team and wish to grow and learn, we would love to have the opportunity to interview with you. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

Created: 2026-01-26