Courtyard/Residence Inn General Manager

Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team We are currently seeking experienced and driven candidates just like you to serve as a Hotel General Manager for our dual branded Courtyard and Residence Inn hotel located on Wolf Road just minutes from Albany International Airport. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today u2013 weu2019re waiting to hear from you Job Responsibilities As a Hotel General Manager, you will function as the primary strategic business leader for your assigned property, and will oversee all aspects of the operation as well as carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Your specific duties in this role will include:u2022 Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures.u2022 Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported.u2022 Monitor customer service by speaking with guests, reviewing written guest satisfaction surveys and observing associates.u2022 Actively promote the hotel and company in the community.u2022 Assist with the development of sales strategies and action plans. u2022 Develop and maintain positive business relationships with all guests, vendors and other external partners.u2022 Represent company at various community organization meetings to promote hotels.u2022 Conduct regular physical inspections to ensure all standards of excellence are being met.u2022 Answer inquiries pertaining to hotel policies and services.u2022 Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations.u2022 Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals.u2022 Facilitate and maintain on-going communication and collaboration with all associates.u2022 Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions.u2022 Maintain up to date records and files.u2022 Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.u2022 Ensure the cleanliness of all areas of the hotel. Job Requirements We are looking for a Hotel General Manager, who combines meticulous professionalism with a friendly, welcoming, and energetic personality. It is important that you are able to effectively manage P&L and financials to ensure your locationu2019s continued profitability. Specific qualifications for the role include:u2022 3 to 5 yearsu2019 experience in the guest services, front desk, housekeeping, management operations, or related professional areau2022 Bacheloru2019s degree (B. A.) or equivalent from four-year college or university; or equivalent combination of education and experience.u2022 Solid organizational, time-management and prioritization skillsu2022 Exceptional customer service skills Benefits As a Hotel General Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Itu2019s the kind of company where many of our associates come for a job, but stay for a careeru2014the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. u2022 Compensation: $95,000 and up based on experience, plus bonusu2022 Comprehensive benefit packages for full-time positionsu2022 Hotel room discounts at our locations around the globeu2022 Discounts on food and beveragesu2022 Professional development and advancement opportunities Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2026-01-26