Manager, Commercial Education u2013 Curriculum Design &...

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at Job Function: Sales Enablement Job Sub Function: Sales Training Job Category: Professional All Job Posting Locations: Cincinnati, Ohio, United States of America, Raritan, New Jersey, United States of America, Remote (US) Job Description: Johnson & Johnson is recruiting for a Manager, Commercial Education u2013 Curriculum Design & Strategy to join our MedTech Surgery business located at our Cincinnati, OH or Raritan, NJ site. Remote work options may be considered on a case-by-case basis and if approved by the Company. About Surgery Fueled by innovation at the intersection of biology and technology, weu2019re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team thatu2019s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the worldu2019s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting Your unique talents will help patients on their journey to wellness. Learn more at Overview We are seeking a Manager, Commercial Education u2013 Curriculum Design & Strategy to join our MedTech Surgery business. This individual contributor role is ideal for a learning professional with deep experience in instructional design, sales enablement, and learning technologies who is passionate about building impactful, data-driven learning experiences that enable commercial teams to thrive. As a developing subject matter expert, you will lead the design and global adoption of a unified sales methodology (including Challenger) and execute scalable curricula that accelerate sales performance across the US and Rest-of-World (RoW). You will also strategize, execute, and implement role-based sales enablement curricula aligned to our upcoming CRM launch, building behavioral adoption from day one. Global Sales Methodology & Vendor Leadership + Lead the global design, integration, and rollout of a unified sales methodology that incorporates Challenger principles and adapts to regional market needs. + Evaluate, select, and manage external vendor partners (SOW, budget, governance, quality, timelines) to support methodology development, training delivery, certification, and reinforcement. + Define methodology guardrails, enablement assets, and coaching frameworks for sales leaders, trainers, and field teams. Challenger Adoption & Change Management (US + RoW) + Build and execute a global Challenger adoption strategyu2014including stakeholder onboarding, role-based learning paths, train-the-trainer programs, and reinforcement plans. + Partner with regional sales leaders to localize content and ensure applicability across markets; implement change management plans (communications, leader toolkits, success stories) to drive sustained behavior change. Curriculum Design & Modern Learning Experiences + Create engaging, scalable learning experiences using ADDIE, SAM, and adult learning principles tailored to commercial roles (e.g., account executives, territory managers, managers). + Leverage LMS, eLearning authoring tools, and emerging technologies(microlearning, mobile learning, simulations, scenario-based practice, coaching nudges) to deliver modern, role-relevant training. + Build certification pathways and performance-based practice (e.g., simulations, role plays, peer coaching) aligned to competencies and field application. CRM Sales Enablement (Launch & Adoption) + Partner cross-functionally to design and implement sales enablement curricula in support of the new CRMu2014including role-based onboarding, workflow simulations, data hygiene, pipeline discipline, and opportunity management. + Develop in-product guides, quick reference materials, playbooks, and coaching toolkits for frontline managers to reinforce CRM behaviors. Data-Driven Needs Analysis & Evaluation + Implement methods for assessing training needs using performance reports, customer feedback, CRM analytics, win/loss insights, and benchmarking. + Apply Kirkpatrick (or equivalent) evaluation models to measure learning effectiveness (reaction, learning, behavior, results) and tie to commercial outcomes (adoption, productivity, pipeline velocity, win rates). + Provide actionable insights from sales reporting data to inform curriculum priorities and continuous improvement. Cross-Functional Partnership & Alignment + Collaborate with sales leadership, marketing, clinical, regional education teams, and global partners to ensure learning solutions align with strategic priorities and market needs. + Share innovations in sales cycle management and strategic sales plans; facilitate quality assessments and drive plans to close knowledge and skills gaps. Content Operations & Governance + Establish content governance (version control, localization, retirement schedules) to maintain accuracy, consistency, and relevance across geographies and portfolio. + Maintain in-depth knowledge of products, services, policy, and commercial best practices, ensuring training aligns to company vision and customer needs. Leadership & Culture + Provide guidance to junior instructional designers and cultivate a culture of continuous learning and innovation. + Integrate Johnson & Johnsonu2019s Credo and Leadership Imperatives into learning strategy, decision-making, and team goals. Qualifications Required + 6u20138 years of relevant experience in instructional design, learning & development, commercial education, or commercial functions. + Bacheloru2019s Degree required; advanced degree or equivalent in a related field, preferred + Demonstrated experience with content creation and digital learning/authoring tools (e.g., Articulate, Rise, Captivate, Vyond, Adobe). + Proven ability to work independently with minimal direction as an individual contributor and developing subject matter expert. Preferred + 2+ years of instructional design experience focused on adult learners. + Experience in medical device, healthcare, or commercial sales environments. + Formal training or certification in Instructional Design (e.g., Langevin, ATD, CPTD). + Experience applying adult learning theory, needs analysis, and learning evaluation models (e.g., Kirkpatrick). + Global/OUS experience designing or implementing commercial learning in multiple regions. + Strong business acumen with the ability to translate strategy into learning solutions that support growth objectives. + Track record of cross-functional partnerships and stakeholder alignment across sales, marketing, clinical, and global teams. + Vendor management experience (selection, SOW, budget, QA, delivery). + Proven project management, negotiation, and consulting skills. + Experience with CRM enablement (e.g., translating workflows into role-based learning; defining adoption metrics; creating leader reinforcement tools). + Up-to-date knowledge of innovative L&D standards (learning science, microlearning, mobile-first, spaced practice, coaching). + Familiarity with LMS administration, analytics dashboards, and performance reporting. Benefits Summary: + Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. + Employees may be eligible to participate in the Companyu2019s consolidated retirement plan (pension) and savings plan (401(k)). + This position is eligible to participate in the Companyu2019s long-term incentive program. + Employees are eligible for the following time off benefits: + Vacation u2013 up to 120 hours per calendar year + Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington u2013 up to 56 hours per calendar year + Holiday pay, including Floating Holidays u2013 up to 13 days per calendar year + Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. _Johnson & Johnson is committed to providing an interview process that is inclusive of our applicantsu2019 needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via_ _ _. Internal employees contact AskGS to be directed to your accommodation resource._ Required Skills: Preferred Skills: Analytics Insights, Coaching, Consulting, Global Market, Learning & Development Trends, Learning Materials Development, Organizational Knowledge, Process Improvements, Sales Enablement, Sales Support, Sales Training, Strategic Sales Planning, Technical Credibility, Training Needs Analysis (TNA)

Created: 2026-01-26