Mail Operations Pharmacy Technician 4

Description Essential Functions _Note:_ _The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Speciufb01c tasks, responsibilities or competencies may be documented in the incumbentu2019s performance objectives as outlined by the incumbentu2019s immediate supervisor or manager._ 1. Monitor and manage daily fulufb01llment workufb02ow to ensure timely dispensing and shipping of prescriptions. Allocate resources and adjust staffing coverage to align with changing business needs. Resolve workufb02ow disruptions or operational challenges in real-time. Support management with pharmacy closing duties and end-of-day operations. 2. Lead by example and foster a positive, high-performance work culture. Oversee fulufb01llment technicians during their shifts and provide support in real-time. 3. Conduct on-the-job training for new and existing staff to ensure understanding of SOPs and quality expectations. Provide ongoing feedback and support performance management initiatives. Collaborate with supervisors to identify technician development opportunities and ensure adequate shift coverage. 4. Ensure adherence to all regulatory requirements, SOPs, and internal policies. Assist with documenting and reporting any policy violations or quality concerns to supervisors. Monitor technician compliance with product outdate assignments and accuracy checks. 5. Promote and support a clean, organized, and safe working environment. 6. Identify opportunities to improve efficiency, reduce errors, and streamline workufb02ow processes. 7. Participate in and support fulufb01llment operations projects and strategic initiatives. 8. Cross-train in various fulufb01llment areas to provide operational ufb02exibility and coverage. 9. Perform technician duties as needed, including dispensing and inventory management tasks. 10. Utilize pharmacy software and fulufb01llment systems to monitor workufb02ows and generate reports. 11. Assist with non-routine tasks including system troubleshooting and escalation of customer service issues. Marginal or Additional Functions 1. Protects companyu2019s intellectual property and the privacy of customersu2019 data 2. Other duties as assigned or apparent Supervisory and Managerial Responsibility u2022 This role does not include direct supervisory responsibility. Knowledge, Skills & Abilities Education, Licensure or Certiufb01cation: u2022 High school diploma or GED required u2022 Active Certified Pharmacy Technical (CPhT) credential required in good standing Work Experience or Related Experience u2022 Minimum of 1 year of experience as a pharmacy technician in a fulufb01llment or production-based environment. u2022 Demonstrated working knowledge of pharmacy fulufb01llment u2022 Previous experience in a lead role or mentoring experience preferred Specialized Knowledge, Skills & Abilities u2022 Proufb01cient with Microsoft Office Suite (Outlook, Word, Excel) u2022 Comfortable using pharmacy software systems and workufb02ow management tools u2022 Excellent written and verbal communication skills u2022 Ability to work in a fast-paced team-oriented environment requiring ufb02exibility and adaptability Travel Requirements and Conditions u2022 Travel is not generally required. Work Environment, Conditions and Demands u2022 Work is performed in a climate-controlled, smoke-free facility. u2022 May require extended hours or weekend shifts based on business needs. Physical Requirements and Demands _Note:_ _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described._ u2022 Ability to sit, stand, walk, bend, and stoop intermittently throughout the day u2022 May be required to stand or sit for extended periods (7-10 hours/day) u2022 Must be able to lift up to 25 pounds occasionally u2022 Visual acuity for reading small labels, ufb01ne print, and computer screens u2022 Ability to distinguish colors and adjust focus u2022 Normal hearing ability required to communicate in a warehouse environment Additional Position Information u2022 No additional information Qualifications Education Required + High School or better Licenses & Certifications Required + CPhT or EXCPT Experience Required + Minimum of 1 year of experience as a pharmacy technician in a fulufb01llment or production-based environment. Preferred + Previous experience in a lead role or mentoring experience Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2026-01-26