Front Desk Receptionist

DescriptionJoin a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local communityThe Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in needGENERAL STATEMENT:The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people.The Salvation Army is an equal opportunity employer.SCOPE OF POSITION:Provide comprehensive administrative support to the Administration Office and Community Center. The Front Desk Receptionist serves as a primary point of contact and liaison for campus operations and Corps programs, while also assisting with special projects. A key responsibility of this role is to facilitate effective communication and coordination between the Administration Office and the Community Center of The Salvation Army Spokane.ESSENTIAL DUTIES AND RESPONSIBILITIES:Work with other staff, volunteers and members to instill positive attitudes, life skills development, Christian values and service to othersOperate multi-line phone system and determine the most appropriate resolutionProvide administrative support to the Community Center to include rental and property schedulingCoordinate scheduling, use, and rental of the Community Center for internal and external groups, ensuring priority is given to Salvation Army programs and activitiesProvide administrative support for the preparation and coordination of special events and programs throughout the yearSupport the volunteer process with oversight from the Volunteer Coordinator by accepting completing volunteer packets, tracking volunteers hours, etc.Under the direction of supervisor, assist in training and job shadowing of volunteers and Career Path Service employeesAssist with the registration process for all special events and/or Corps related eventsEnsure the safe participation of all members, guests and fellow staff participating in Community Center activities and programs, adhering to center safety policies and proceduresManage incoming and outgoing mail and packagesProvide administrative support to department headPerform other duties as assignedEDUCATION AND WORK EXPERIENCE:High school diploma or equivalent requiredMinimum of three years' experience in community services, administration, records management preferredKnowledge of Salvation Army programs, policies and procedures preferred with a compassionate understanding and adherence to Salvation Army ministry and missionKNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Detail oriented and attention to detailSelf-starterTeam playerStrong use of the English language in verbal and written communicationExcellent telephone skills with pleasant speaking voiceAbility to work in a fast-paced environment and maintain poise under pressureCustomer service mindset and good communication with the publicGeneral accounting or bookkeeping knowledgeStrong analytical and research skillsProficient typing skillsGeneral knowledge of business protocolsAbility and willingness to keep information confidentialSOFTWARE-RELATED

Created: 2026-01-26