Urology - MEDICAL ASSISTANT

Job Descriptionu00a0General Purpose of Job:u00a0u00a0Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic.u00a0 Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.u00a0Essential Duties:This job description is intended to cover the minimum essential duties assigned on a regular basis.u00a0 Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.- - Prepares patient for examination.u00a0 Obtains vital signs and chief complaint.u00a0 Appropriately documents information obtained. - Performs laboratory and diagnostic testing. - Answers, screens and triages telephone calls.u00a0 Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice. - Schedules tests and referral appointments for patients. - Administers oral and injectable medication.u00a0 Phones prescriptions to pharmacies. - Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families. - Works gaps in care registries to help improve the quality of care. - Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.) - Maintains practice standards by participating in in-services, committees, etc.u00a0 May assist in developing and implementing quality control and practice policies. - Inventories, orders and restocks areas as necessary. - Maintains and cleans equipment and environmental safety as required. - Ability to provide clerical services and clinical services as required to maintain an effective practice flow.u00a0 Cross trained to work both clerically and clinically.u00a0 u00a0u00a0u00a0u00a0u00a0 Job RequirementsGeneral Requirementsu2022 Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. u2022 Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). u2022 Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. u2022 Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). u2022 Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.Work Experienceu2022 Specialty clinics may require six months specialty experience u2022 Relevant clinical experience within the past 5 years; if no clinical experience, completion of medical assistant program in past two years. u2022 Previous work experience in medical office setting. Preferred u2022 MA Certification. Preferred. u2022 Experience with an EMR. Preferred.Educationu2022 High school diploma or GED u2022 Completion of an accredited medical assistant program, including an externship OR a minimum of 5 years of Sparrow medical assistant experience in a clinical capacitySpecialized Knowledge and Skillsu2022 Ability to provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns and educational level. u2022 Necessary visual and auditory acuity required to monitor patient's condition and operate department equipment u2022 Demonstrates a po

Created: 2026-01-26