BDC Administrator

Dealership:L0503 Audi Fort Lauderdale Shoutout Audi Fort Lauderdale Is Hiring a Service BDC Administrator $18u2013$20 Hourly (Based on Experience) Team Environment Career Growth Monday u2013 Friday 7:30 am u2013 4:30 pm Audi Fort Lauderdale, part of the Lithia & Driveway family, is seeking a Service Business Development Center (BDC) Administrator to support our Service Department and deliver an exceptional customer experience. If youu2019re organized, customer-focused, and thrive in a fast-paced dealership environment, this is a great opportunity to grow your career with a world-class luxury brand. Whatu2019s In It for You?u2714 Supportive, team-oriented work environmentu2714 Work with the Audi brand at a premier dealershipu2714 Full benefits and long-term career growth with Lithia & Driveway Service BDC Responsibilities + Handle inbound and outbound service calls + Contact customers regarding open recalls, service reminders, no-shows, and cancellations + Respond to service-related internet leads, emails, and missed calls + Route calls to the appropriate service advisor or department + Review dashboards for our AI platform and assist with follow-up activity + Check vehicles in and out to customers + Verify insurance and driveru2019s licenses + Review and explain loaner vehicle guidelines (fuel, tolls, etc.) + Remove and return loaner vehicles to the fleet following Audi Loaner Policy + Review service schedules, including cash and extended warranty services + Communicate with service advisors and update notes related to payment status What Weu2019re Looking For u2714 Customer-focused, professional, and detail-orientedu2714 Strong verbal and written communication skillsu2714 Previous customer service, call center, or automotive service experience preferredu2714 Bilingual (English/Spanish) is a plusu2714 Comfortable with computers, CRMs, and multitaskingu2714 Ability to thrive in a fast-paced service environment Benefits We offer best in class industry benefits: + Competitive pay + Medical, Dental and Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Apply today and join Audi Fort Lauderdale u2014 where exceptional service, teamwork, and career opportunity drive success.

Created: 2026-01-26