Medical Records Collector

JOB DESCRIPTION Job SummaryProvides support for medical records collection activities. Supports quality improvement activities through outreach to providers for collection of medical records for Healthcare Effectiveness Data and Information Set (HEDIS) specific data collection, projects and audit processes. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties u2022 Outreaches to providers via phone call, fax, mail, electronic medical record system retrieval and direct on-site pick up for collection of medical records. u2022 Loads medical records and reports from provider offices into the Healthcare Effectiveness Data and Information Set (HEDIS) application. u2022 Supports annual HEDIS audit and other like audits, and organizes provider outreach, pursuit, collection and upload of provider medical records into the internal database. u2022 Provides project management support to leadership via coordination, identification, pursuit and collection of medical records and other required data with other HEDIS staff. u2022 Participates in meetings with vendors related to the medical record collection process. u2022 Some medical records collection related travel may be required. Required Qualifications u2022 At least 1 year customer service experience, preferably in an administrative support capacity in a health care setting, or equivalent combination of relevant education and experience. u2022 Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements. u2022 Excellent customer service and active listening skills. u2022 Proficiency with data analysis tools (e.g., Excel). u2022 Ability to manage files, schedules and information efficiently. u2022 Ability to effectively interface with staff, clinicians, and leadership. u2022 Strong prioritization skills and detail orientation. u2022 Strong verbal and written communication skills, including professional phone etiquette. u2022 Microsoft Office suite/applicable software program(s) proficiency, and ability to learn new programs. Preferred Qualifications u2022 Registered Health Information Technician (RHIT). u2022 Medical records collection experience. u2022 Managed care experience. u2022 Basic knowledge of Healthcare Effectiveness Data Information Set (HEDIS) and National Committee for Quality Assurance (NCQA). u2022 Project planning experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $21.65 - $31.71 / HOURLY Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Created: 2026-01-26