Unsecured Lending Strategy Associate

Description Citizens is seeking a Strategy Associate to support the Unsecured Lending business within the Unsecured Lending Business Performance & Strategic Planning team. This role partners directly with the Head of Strategic Planning & Business Performance and the Unsecured Lending leadership team to drive business prioritization, strategic planning, and performance management. The Strategy Associate will play a handsu2011on role in shaping nearu2011term decisions and longeru2011term strategy by providing structured analysis, executiveu2011ready insights, and clear strategic recommendations. This is a highu2011visibility role with regular interaction with senior leaders and broad exposure across Consumer, Risk, Finance, Analytics, Technology, and Enterprise Strategy teams. This position is wellu2011suited for high-performing individuals looking to deepen their strategic skillset, build subject matter expertise in a lending product line, directly contribute to the transformation of a strategic business, while expanding executive exposure. Key Responsibilities Strategic Planning & Performance + Support quarterly and annual prioritization and strategic planning routines for the Unsecured Lending business + Assist in the development and maintenance of multiu2011year strategic roadmaps aligned to business objectives and investment priorities + Deliver and maintain a comprehensive view of business performance, translating financial and operational results into insights and actions Business & Portfolio Strategy + Analyze market trends, customer behavior, and competitive dynamics to identify growth opportunities and optimize portfolio performance + Partner with Unsecured Lending leadership to diagnose issues, evaluate options, and develop strategies that drive profitable growth + Conduct focused analyses across products, channels, customer segments, and pricing to inform decisionu2011making Executive Communication + Own the development and facilitation of executiveu2011level presentations, including monthly strategy and performance updates + Synthesize complex analysis into clear, concise materials for senior management and, as needed, the Board Strategic Initiatives + Lead or support crossu2011functional strategic initiatives spanning multiple functions or business units + Drive structured problemu2011solving on highu2011priority, ambiguous topics + Support adu2011hoc strategic projects as assigned Enterprise Collaboration + Work closely with Product, Credit Risk, Enterprise Strategy, and Finance partners as needed + Contribute to business line strategy efforts with a focus on driving outcomes through ideation, effective challenge, and data-driven insights Qualifications Required Skills & Experience + 2u20135 years of relevant experience in strategy, management consulting, corporate development, analytics, fintech, or product roles + Strong PowerPoint and Excel skills with the ability to independently build executiveu2011ready materials + Demonstrated ability to apply structured thinking and quantitative analysis to complex business problems + Strong written and verbal communication skills with confidence engaging senior leaders + Ability to manage multiple workstreams in a fastu2011paced environment + Selfu2011starter with intellectual curiosity, strong judgment, and a bias toward action + Proven ability to collaborate and influence across functions Education + Bacheloru2019s Degree required Hours and Work Schedule Hours per Week: 40 Work Schedule - Monday-Friday - 4 days in office Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleagueu2019s or a dependentu2019s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/20/2026

Created: 2026-01-27