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Job Readiness and Hospitality Training Instructor

MSCCN - Boston, MA

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Job Description

JOB SUMMARY We are looking for a passionate and mission-driven Job Readiness and Hospitality Training Instructor to prepare program participants for entry level careers in the hospitality industry. Compensation: 24 to 26/hr RESPONSIBILITIES + Responsible for the instruction of participants in At Your Services training using START curriculum through the American Hotel and Lodging Association and CWS proprietary Job Readiness Curriculum. + Assist with the development of written lesson plans based on the existing curriculum; update curriculum to ensure that skills being taught continue to meet the labor market demand. + Administer written and practical tests related to the curriculum. + Evaluate the studentu2019s progress in the AYS class including ability to comprehend, perform and retain information, report assessment to Case Managers, Training Instructors and Management Team. + Conduct assessments and relay feedback to the Workforce Development team regarding participant progress. + Support and mentor trainees utilizing a positive and encouraging approach. + Assist WFD with placement assistance including developing internship sites and employment-partnerships prior to and during job search. QUALIFICATIONS + Required Education and Job Experience + Bacheloru2019s degree in related field required. + A high degree of technical ability to relay information in a manner that provides a positive learning experience. + Ability to demonstrate concern and sensitivity towards program participants and their individual needs and learning styles while still providing consistent training and education for all students. + Effective at working with persons with disabilities and non-traditional students. + Five years of practical experience in the field of retail and/or hospitality. The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.

Created: 2026-03-07

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