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Community Events Assistant

Internet2 - Ann Arbor, MI

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Job Description

Internet2Location: Ann Arbor, MI, USType: Full Time RegularAn advanced non-profit technology community founded in 1996 by the nation's leading higher education institutions, Internet2 provides a collaborative environment for U.S. research and education organizations to solve shared technology challenges and develop innovative solutions supporting their research, educational, and community service missions. Today, Internet2 stands at the intersection of infrastructure and innovation, operating a state-of-the-art national research and education network while simultaneously advancing a comprehensive service portfolio spanning trust and identity solutions, cloud programs and services, research engagement initiatives, and community-building programs. This integrated approach enables Internet2 to deliver unique value that empowers its diverse membership, including universities, government agencies, regional networks, corporations, and leading research and education organizations.Position SummaryThe Internet2 Community Engagement Division is seeking a Community Events Assistant to support Internet2 in-person and virtual events as part of the community events team. This position will contribute to the successful planning, execution, and follow-up of conferences and events (both in-person and virtual) by anticipating and meeting the needs of the member community and internal Internet2 stakeholders.This position will be responsible for ensuring administrative needs are fulfilled - including but not limited to - registration support, webpage support tasks, data management, sponsor fulfillment tasks, on-site event support, financial reconciliations, and other administrative tasks necessary for successful event implementation. This role offers an excellent opportunity on a remote HR team within a dynamic and impactful environment. This position reports to the Director of Community Events. It will require some work in the Ann Arbor office up to five days per week and sometimes with limited notice.Essential Duties:Execute meeting-specific tasks as assignedMaintain databases and supporting correspondence, records, minutes, and filesDesign, compile, and distribute reports from various systems, including Stova and SalesforceMaintain event-related web pagesSupport sponsorship fulfillment by coordinating deliverables, collecting and placing sponsor assets (logos, materials) on website and marketing collateral, and maintaining organized records of sponsorship correspondence while managing deadlines for deliverablesManage sponsorship administration including preparing and processing invoices, maintaining agreements and documentation, tracking fulfillment status in internal systems (Stova, Salesforce, Monday), and compiling reports for planning and post-event analysisCoordinate logistics for promotional items and swag including ordering, inventory management, packing/shipping to/from event sites, and onsite delivery to sponsorsPerform on-site, event-specific administrative duties such as set up and tear down of registration equipment, room monitoring/help desk coverage, sponsor logistics assistance, and general administrative support during eventsPack, ship, and maintain inventory of suppliesMaintain internal and external events calendarsProcess event attendee registrations and participate in on-site registration team as necessaryProvide customer support at meetings by courteous and attentive interaction with attendeesReceive, distribute, submit, and reconcile event invoices for paymentAssist in post-meeting tasks including compiling various event reports and collections for outstanding invoices as directedActive participation in interdepartmental planning teams, or other t

Created: 2026-01-27

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