Fraud & Claims Ops Rep - Inbound Call - Boots to ...

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members and Wounded Warriors. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.About this role:Wells Fargo is seeking a Fraud ,Claims Operations Representative in our Claims Assistance Center as part of Fraud ,Claims Management. Learn more about the career areas and lines of business at In this role, you will: Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activityPerform moderately complex customer support tasks by utilizing solid communication, and verbal and written skills to establish rapport with customer and to deescalate difficult, as well as sensitive information as a part of resolving a claimOversee multiple claim types, take appropriate action to decision the case using multiple systems and applications, and may contact third parties for research, as neededReceive direction from supervisor and escalate questions or issuesInteract with immediate team and functional area on wider range of information, plus internal or external customers,

Created: 2026-01-28