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Desktop Support Technician

TEKsystems - Noblesville, IN

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Job Description

Description We are seeking six (6) IT Support Technicians to provide onu2011site Tier 1 support during the Riverview Epic gou2011live event. These technicians will serve as additional hands to assist the existing helpdesk and technical teams, who anticipate significantly increased ticket volume during the activation period. Technicians will support workflow stabilization, triage issues, and escalate as needed while working closely with Parkviewu2019s internal IT teams. Top Skills' Details 1. Provide Tier 1 troubleshooting 2. Assist with desktop/device troubleshooting, basic hardware tasks, and workstation readiness 3. Escalate unresolved issues to internal IT teams Project Start: February 20, 2026 at 20:00 Gou2011Live Date: February 21, 2026 Duration: 2 weeks Training: 8 hours during regular business hours prior to gou2011live Shifts & Coverage Technicians will be assigned to cover 2nd and 3rd shifts for the entire twou2011week period: 2nd Shift: 4:00 PM u2013 12:00 AM 3rd Shift: 12:00 AM u2013 8:00 AM Coverage includes nights and weekends, and hours will be consistent throughout the twou2011week support window. Roles Needed (Blended Skill Set Preferred) All six resources will function as flexible Tier 1 field support for gou2011live needs, including: Helpdesk support Runners Desktop technicians Key Responsibilities: Provide Tier 1 troubleshooting for Epic-related issues during gou2011live Serve as runners for onu2011unit support needs Assist with desktop/device troubleshooting, basic hardware tasks, and workstation readiness Escalate unresolved issues to Parkviewu2019s internal IT teams Maintain clear documentation of issues and resolutions Support onsite Parkview leadership and clinicians proactively during the gou2011live window Skills Desktop, Deployment, Troubleshooting, Hardware, Active directory, Customer service, Technical support, Help desk support, Printers, Support, Windows Job Type & Location This is a Contract position based out of Noblesville, IN. Pay and Benefits The pay range for this position is $18.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Noblesville,IN. Application Deadline This position is anticipated to close on Feb 7, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-01-28

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