B2B Sales Specialist

Overview: At Wayfair, weu2019re transforming the way businesses shop for their spaces and as an in-store B2B Sales Specialist , youu2019ll be on the front lines of that mission. This isnu2019t your typical sales role. Youu2019ll act as a trusted partner to local businesses, helping them discover the power of Wayfair Professional and our in-store design expertise. Whether itu2019s a boutique hotel redesign, a new office buildout, or ongoing projects for local contractors, such as Interior Designers, youu2019ll be their go-to guide for all things Wayfair. This role blends sales development, community building, and hands-on customer support. Youu2019ll grow our professional customer base by connecting with new prospects, activating and growing business from existing accounts, and working closely with in-store teams to bring large-scale projects to life. At Wayfair, we believe in hustle and heart, and in this role youu2019ll find both. Ready to drive impact, grow your pipeline, and help businesses bring their visions to life? Letu2019s make it happen. What Does a B2B Sales Specialist Do? + ? Grow the B2B Business: Build relationships with local Wayfair Professional customers, both new and existing, by prospecting, cold calling, and community engagement. Your goal? Drive awareness, increase in-store program adoption, and help businesses unlock the full potential of the Wayfair Professional Program. + ? Engage Local Wayfair Professional Customers: Proactively reach out to existing and potential B2B customers in the local market to promote the value of our in-store experience, encourage visits, and connect them with our Design Specialists. Reengage inactive accounts and uncover new opportunities through tailored outreach and relationship-building strategies. + ? Prospect Net-New Customers: Use online research, walk-ins, and cold outreach to connect with business owners across industries. Youu2019ll validate enrollment status, pitch program benefits, and help them get started with Wayfair Professional. + ? Build Local Partnerships: Develop relationships with area business associations, real estate developers, and design industry organizations. Share insights and collaborate with the home office to scale successful partnership models across markets. + ? Coordinate Events: Partner with store leadership and marketing to host monthly in-store B2B events and identify opportunities for community engagement that showcase Wayfairu2019s offerings and expertise. + ?ufe0f Support B2B Projects In-Store: Act as the go-to B2B expert for store teams and customers alike. Youu2019ll answer program questions, connect customers to the right design and delivery services, and support complex or large-scale orders. + ? Enable the Team: Educate associates on B2B tools, benefits, and workflows. Collaborate closely with our instore and virtual Sales teams to ensure a seamless handoff for customers visiting our store from remote channels. Youu2019ll Thrive in this Role if You Have: + ? Sales Drive: 2-3 years of general sales experience with a proven track record of hitting or exceeding goals, with a preference in B2B development or trade environments. + ?ufe0f Retail Know-How: 1u20132 years of retail experience working with customers, ideally in high-touch or specialty sales settings. + ? Great Communication: Youu2019re comfortable building rapport over the phone, in person, or via email. You know how to listen, engage, and follow up like a pro. + ?ufe0f Organizational Excellence: You can juggle multiple priorities without dropping the ballu2014whether it's planning outreach, logging customer notes in Salesforce, or coordinating an event. + ? Strategic Thinking: Youu2019re proactive in identifying opportunities, digging into data, and thinking three steps ahead to unlock growth. + ? Tech Comfort: Youu2019re familiar with CRMs (Salesforce), POS systems, and productivity tools like Google Suite. + ? Team Collaboration: You thrive in a fast-paced, cross-functional environment and love partnering with others to drive results. + ? Education: Bacheloru2019s degree required. + ? Flexible Availability: Able to work full-time, including peak business hours, to support the needs of B2B customers in-store. + ? Ability to Travel: You will be required to travel locally as needed to meet with customers, businesses, or partners. Typically this will fall within a 50-mile radius. Additional Physical and Environmental Requirements: + ? Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling. + ? Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day. + ? Lifting Ability: Ability to lift and move up to 50 lbs. independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment. + ? Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus. + ?ufe0f Temperature Flexibility: Comfortable in environments with varying temperature conditions. + ? Noise Tolerance: Occasional exposure to moderate noise levels and physical activity. + u26a0ufe0f Safety Awareness: Minimal exposure to workplace or environmental hazardsu2014must adhere to all safety protocols. What are the Benefits? + ? Competitive Pay: Earn competitive compensation, with regular opportunities for performance-based increases and performance based bonuses. + ? Career Growth: Access professional development and advancement opportunities to help you grow with us. + ? Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day. + ? Time to Recharge: Start accruing paid time off immediatelyu2014because work-life balance matters. + ? 401(k) with Company Match: Weu2019ll match up to 4% to help you plan for your future. + ? Tuition Reimbursement: Eligible after 6 months of employmentu2014learn, grow, and get support along the way. + ? Wayfair Employee Discount: Save big on the pieces you love plus get 10% off at our in-store restaurant ?ufe0f. + ? Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family. + u2728 And So Much More: Weu2019ve got more good stuff where that came from NOTE: our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form (. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here (. About Wayfair Inc. Wayfair is one of the worldu2019s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, weu2019re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youu2019re looking for rapid growth, constant learning, and dynamic challenges, then youu2019ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. Weu2019re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair u2013 and world u2013 for all. Every voice, every perspective matters. Thatu2019s why weu2019re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at .

Created: 2026-01-28