Personal Banker II, North Hills

Reference #: 840896As a Personal Banker, you are part of a team whose primary focus is to provide exceptional customer service. u00a0You will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e.g. checking, savings, credit cards, loans, digital banking) to meet their needs. u00a0You will complete a four month training program in which you will learn how to make recommendations while utilizing a consultative sales approach.Qualifications:High school diploma/GED requiredCollege degree or a minimum of one year demonstrated ability to deliver outstanding customer service in financial services or retail industry required.Must have excellent written and verbal communication skills to include professional grammar and demeanor.Ability to travel as needed to training.Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.Principle Activities and Duties:Demonstrate a consultative sales approach to building customer relationships by offering customers additional products and services at account opening and all service interactions in the branch. u00a0This will be achieved by effectively utilizing the customer conversations and through lobby engagement while always maintaining the highest level of professional, integrity, and ethics.Contribute to the growth and retention of deposit and loan customers. u00a0Initiate new customer relationships, through outbound calling efforts.Perform teller functions based upon the needs of the branch. Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.Adhere to all established branch operational processes and procedures.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. u00a0Compliance with regulatory laws and company procedures is a required component of all position descriptions.EEO StatementDollar Bank is an Equal Opportunity Employer.Minority/Female/Veteran/Disabled

Created: 2026-01-28