IT Category Manager/Sr Category Manager, Procurement

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and youu2019ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, youu2019ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board Why you'll love this job + This job is a member of the Technology Procurement team within the Finance Division, reporting to the Manager, Strategic Sourcing, Technology Procurement. + Responsible for developing and implementing comprehensive strategic programs which meet the needs of the internal stakeholders while addressing pricing, acquisition, total cost, lead-time and supply, as well as managing contracts and suppliers. What you'll do + Manage technology spend categories such as software, SaaS, hardware, telecom, networking, infrastructure, cloud, labor, and managed services suppliers. + Represents the company in business transactions with both internal and external organizations + Creates and manages strategies, negotiations, RFPs, and contracts + Creates, negotiates, implements and manages long term contracts while effectively developing and promoting strategic partnerships with suppliers + Works closely with internal American Airlines customers and stakeholders to understand their business needs, objectives, product/service requirements and the broader operational processes + Effectively communicates with appropriate management levels both internally and externally + Identifies opportunities for improvement and makes constructive suggestions for change + Manage the full supplier lifecycle, including sourcing, procurement, negotiations, contract management, and supplier performance evaluation. + Develop, implement, and track comprehensive category strategies grounded in deep market analysis and aligned with company and stakeholder priorities; deliver measurable year-over-year cost reductions and working capital improvements. + Conduct supplier spend and consumption analytics in partnership with Finance to identify sourcing optimization opportunities, including contract consolidation and restructuring. + Research and interpret the technology marketplace to understand supplier and market characteristics, identify sourcing trends, and uncover new opportunities for value creation. + Conduct supplier due diligence using scorecards, annual reviews, reporting metrics, dashboards, and financial analysis to ensure robust evaluation and effective risk management. Lead Quarterly Business Reviews focused on SLAs to drive supplier accountability, proactively identify improvement opportunities, and monitor progress throughout the contractual period. + Manage supplier performance by addressing conflict resolution, escalation, and resolution procedures promptly and effectively, ensuring issues are resolved and continuous improvement is maintained. + Partner with Legal and Sourcing/Procurement teams throughout the supplier lifecycle to ensure robust contract operations and governance. + Build strong partnerships and engagement with both existing and new strategic suppliers to enable high-quality, efficient support for internal stakeholders and business units. + Champion continuous improvement initiatives to enhance quality, efficiency, and cost savings across all sourcing activities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience + Bacheloru2019s degree in relevant field + 3 years related work experience in Supply Chain, Finance, Economics, Business Administration, Computer Science, Information Systems Management, or another related field Preferred Qualifications- Education & Prior Job Experience + Degree in Procurement, Supply Chain, Business Administration, Business Management, Finance, Accounting, or another related field + 5+ years related work experience in Supply Chain, Finance, Economics, Business Administration, Computer Science, Information Systems Management, or another related field + Knowledge of Source to Pay systems + Strong project management skills + Process Mapping abilities + Supplier Risk Analysis + Vendor Relationship Management Skills, Licenses & Certifications + Skilled in Microsoft Office (e.g. Word, Excel, PowerPoint) + u200bA potential team leader with strong communication skills + Understanding of supply chain concepts, with work experience applying those concepts + Negotiating and influencing skills + Self-directed and resourceful with the ability to handle multiple, simultaneous tasks with exhibited follow through and initiative + Business understanding, particularly in project management, early supplier involvement, total cost management and financial analysis + Understanding and use of technical tools for analysis, problem solving, forecasting and quality improvement + Previous experience with Source to Pay systems + Proficient in Excel + High ethical standard What you'll get Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, youu2019ll have access to your health, dental, prescription and vision benefits to help you stay well. And thatu2019s just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself u2013 thatu2019s why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifeu2019s journey? Feel free to be yourself at American.EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Created: 2026-01-28