Shop Leader - Boulder

u00a0 At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES. We're hiring Shop Leaders in Boulder CYM Shop Leaders partners with management to support daily shop operations. The Shop Leader will motivate and lead team members, uphold standards in the kitchen and front of house, and ensure a safe, positive environment for guests and the team. While working as a Shop Leader, you will lead all team members and keep the shops buzzing u2013 having fun while creating an incredible dining experience for our guests. Shop Leaders ensure daily tasks are completed and team members are fully prepared for their shifts. Shop Leaders are hardworking, passionate, and demonstrate strong leadership and coaching skills. Shop leaders will also work hourly Front of House or Kitchen Supervisor roles for some shifts. This role will lay the groundwork for future growth, leadership opportunities, and promotion within Call Your Mother. Shop Leader Responsibilities: + Managing operations of the shop including preparing the shop to open, executing service, to closing; all at the highest level + Provide direct leadership during assigned shifts, ensuring efficient workflow and high team performance + Serving as an ambassador of CYM VIBES and owning all guest experience moments, ensuring satisfaction and exceptional service + Proactively solving any problems that arise and always taking initiative to keep the shop running at its best, most efficient capacity + Manage and lead team members through regular VIBE Ups, on-the-job training, coaching, and motivation to deliver great guest experiences + Support and enforce CYMu2019s high operational standards by holding yourself and your team accountable to checklists, recipes, and standardized tools + Maintain cash handling procedures, including processing transactions and daily financial reporting + Collaborate with your General Manager and fellow leaders to create a positive, inclusive, and efficient work environment + Assist in managing and maintaining the shopu2019s cleanliness, organization, equipment, and physical spaceu2014including storage, R&M issues, trash pickups, linens, and deep cleaning + When applicable, ensure daily vendor orders are placed accurately and on time to maintain inventory and prep + Demonstrate focus on all food safety standards and commitment to a safe shop environment + Complete required training, including harassment prevention, and reinforce policy compliance with the team; act as a model of compliance in handling incidents, emergencies, and escalating employee or guest issues appropriately + If there is an issue (call-outs, emergency), the Shop Leader will solve it in the best interest of the shop and escalate to Management including General Manager and District Manager + Work as a FOH Team Member or Kitchen Supervisor on some shifts to stay hands-on and lead by example As a CYM team member, youu2019ll make an impact by: + Creating extraordinary moments for guests + Contributing to our business with your ideas and feedback + Supporting and lifting up our communities and neighborhoods + Mentoring and developing your staff + Being yourself and making genuine relationships with other team members and guests Youu2019ll be a great addition to the CYM team if you: + Have 1-2 years experience in a shift leader or keyholder roleu00a0 + Have ServeSafe Manageru2019s Food Safety Certification + Are hospitality-oriented and hold a passion for the guest experience + Take initiative, youu2019re proactive, and can think of the big picture + Have high-energy, positive can-do attitude that thrives in fast-paced environment + Treat others with kindness and respect + Are a team player and always willing to help others + Work calmly and effectively under pressure; seek to solve problems + Communicate clearly and efficiently; Proven coaching and leadership skills for a diverse staffu00a0 + Can work flexible shifts and schedules, inclusive of weekends and holidays.u00a0 + Must complete a background check Physical Requirements:u00a0 + May stand for long periods of timeu00a0 + May lift up to 50 poundsu00a0 + Must be able to bend and reach overhead oftenu00a0 + Must possess dexterity to handle tools and equipmentu00a0 + Must be comfortable working in temperatures ranging from hot to coldu00a0 + May be required to work in tight spacesu00a0 + Must maintain near constant communication with multiple peopleu00a0 + Close vision, distance vision, and peripheral vision is requiredu00a0 + Must be able to sit, squat and kneel occasionallyu00a0 + Must be able to work in a constant state of alertness and safe manneru00a0 + May be required to occasionally work in outdoor weather conditionsu00a0 Youu2019ll love working at CYM because: + Hourly wage: $22.81/hour + tips when working Shop Leaders shifts. With tips, your pay is likely to range from $29-31/hour. + Exciting opportunities for growth and development With CYMu2019s continued expansion, this role offers a strong foundation to grow your leadership skills and take the next step in your career. + Great people, real support, and incredible VIBES. Weu2019re focused on a positive, people-first culture where everyone feels they belong and theyu2019re supported. Youu2019ll find a team thatu2019s welcoming, celebrates wins together, and most importantly, keeps things fun every day + Great benefits (our team agrees) Health, dental, and vision insurance (for full-time staffu00a0 averaging 30+ hours/week), 4% employer match 401k, paid vacation, and paid parental leave, Employee Assistance Program, free Call Your Mother staff meals, free fitness and wellness classes, free English/Spanish classes and DuoLingo reimbursement, team building activities, and more. + Never work nights We open early, wrap up early, and make space for real work-life balance. Our morning and afternoon hours mean youu2019ll have your nights free to live your life and prioritize what matters most. We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members. Powered by JazzHR

Created: 2026-01-28