Senior Catering Sales Manager

Additional Information Job Number 26003227 Job Category Sales & Marketing Location Palace Hotel a Luxury Collection Hotel San Francisco, 2 New Montgomery St, San Francisco, California, United States, 94105VIEW ON MAP (Hotel a Luxury Collection Hotel San Francisco, 2 New Montgomery St, San Francisco, California, United States, 94105) Schedule Full Time Located Remotely? N Position Type Management Pay Range: $33.37 - $57.93 per hour Bonus Eligible: Y JOB SUMMARY Responsible for proactively soliciting group/catering business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Verifies that business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards of excellence. Creates opportunities to grow the account base through customer interactions. CANDIDATE PROFILE Education and Experience u2022 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years experience in the sales and marketing or related professional area. OR u2022 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue u2022 Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. u2022 Partners with group/catering colleagues to effectively manage business opportunities. u2022 Responds to and manages larger and more complex incoming group/catering opportunities for the property. u2022 Identifies, qualifies and solicits new group/catering business to achieve personal and property revenue goals. u2022 Focuses efforts on group/catering accounts with significant potential sales revenue. u2022 Develops effective group/catering sales plans and actions. u2022 Works with partners to develop creative ideas and proposals for group/catering events. u2022 Maximizes revenue by upselling packages and creative food and beverage. u2022 Understands the overall market - competitorsu2019 strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. u2022 Closes the best opportunities based on market conditions and individual property needs. u2022 Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. u2022 Handles complex business with significant revenue potential as well as significant customer expectations. Building Successful Relationships u2022 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. u2022 Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. u2022 Provides excellent customer service in order to grow share of the account. u2022 Manages and develops relationships with key internal and external stakeholders. u2022 Uses sales resources and administrative/support staff. Additional Responsibilities u2022 Utilizes intranet for resources and information. u2022 Participates in site visits. u2022 Develops and facilitate execution of contracts as required. u2022 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). u2022 Executes brandu2019s Customer Service Standards and propertyu2019s Brand Standards through the sales process. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ This position offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand u2013 a collection of Europe's most celebrated and iconic properties u2013 serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale u2013 a portal to the destinationu2019s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Created: 2026-01-29