Referral Specialist

Our promise to you: Joining AdventHealth is about being part of something bigger. Itu2019s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 3000 MEDICAL PARK DR City: TAMPA State: Florida Postal Code: 33613 Job Description: + Shift: Monday through Friday from 8AM to 5PM + Remote - Training will be in person, as well as monthly meetings in office + Communicates information to and from clinical staff regarding the patient and updates patient records to incorporate new information. + Continues to update the patient record throughout the admission process. + Updates and checks scheduler systems frequently to ensure appropriate appointments are being scheduled. + Tracks and updates pending patient admissions log by contacting patients or referral sources to schedule nurse visits for admission. + Participates in staff meetings, department meetings, in-services, and other related activities. + Creates daily triage reports and emails respective individuals regarding new patient admissions and referral outcomes. + Obtains consents or provides information to patientsu2019 family members visiting the facilities as needed. + Provides telephonic support to patient referral sources to initiate patient admission. Initiates patient records and documents demographic information, condition, referral source, location, and other pertinent data in electronic medical records and logs. + Dispatches a clinical provider to assess the patient and begin the admission process and development of the plan of care. Knowledge, Skills, and Abilities: u2022 Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required] u2022 Knowledge of electronic medical record. [Required] u2022 Ability to complete Hospice of the Comforter Orientation and Training, as necessary. [Required] u2022 Knowledge of intermediate to advanced application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software. [Required] u2022 Knowledge of medical terminology. [Required] u2022 Ability to think critically regarding admission process. [Required] Education: u2022 Associate [Preferred] u2022 High School Grad or Equiv [Required] Field of Study: u2022 or GED. Work Experience: u2022 3+ years healthcare experience, insurance experience [Required] Physical Requirements: _(Please click the link below to view work requirements)_ Physical Requirements - Pay Range: $16.63 - $26.60 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ Category: Clinical Business Operations Organization: AdventHealth Medical Group Support Schedule: Full time Shift: Day Req ID: 150807655

Created: 2026-01-29