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Help Desk Tier I

Robert Half - Charlotte, NC

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Job Description

Description Robert Half is consistently hiring Help Desk and IT Support professionals to support end users across a wide range of client environments. What our clients typically need: + Tier 1u20132 support for hardware, software, and access issues + User onboarding and offboarding support + Password resets, MFA troubleshooting, and workstation setup + Ticket documentation and escalation when needed + Customer-focused communication with non-technical users Requirements Ideal background: + 1+ year of IT support experience or strong technical foundation + Familiarity with Windows environments and basic networking concepts + Experience with ticketing systems such as ServiceNow, Jira, or Zendesk + Strong communication and customer service skills Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-01-29

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