Front Desk

Front Office Coordinator About the Position We are seeking a professional, detail-oriented Front Office Coordinator to join our client's property management team in Vancouver, Washington. This full-time position serves as the first point of contact for our organization, ensuring exceptional customer service while efficiently managing front desk and administrative duties. Hourly Rate: $25-30 per hour DOE Key Responsibilities Front Desk & Phone Management: Answer incoming calls promptly and professionally Direct calls to appropriate staff members and take accurate messages Greet visitors and clients with a welcoming, professional demeanor Client Services & Check-In: Welcome and register clients, tenants, and vendors upon arrival Verify appointment details and manage visitor sign-in procedures Schedule and confirm appointments with property managers and staff Records & Filing Management: Maintain organized client files, tenant records, and property documentation Ensure confidentiality and compliance with privacy regulations Organize and maintain both physical and digital filing systems for efficient document retrieval Administrative Support: Process and verify insurance documentation and vendor certifications Manage incoming and outgoing correspondence Provide exceptional customer service to clients, tenants, and property owners Address inquiries and concerns with professionalism and empathy Support property management team with daily administrative tasks Qualifications & Requirements Education & Experience: High school diploma or equivalent required Associate degree preferred 1-2 years of receptionist, front desk, or customer service experience Property management or real estate office experience preferred Skills & Abilities: Excellent verbal and written communication skills Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Ability to learn specialized property management software programs Strong organizational skills and attention to detail Ability to multitask effectively in a fast-paced office environment Professional phone etiquette and customer service skills Ability to maintain confidentiality and handle sensitive information How to Apply Email: Send your resume to Apply In Person: Visit our Express Employment Professionals office in Vancouver, WA Call or Text: Contact us at 360-883-3600 for more information about this receptionist position Compensation & Benefits Associate Benefits Through Express Employment Professionals: Referral Bonuses - Earn $100 per employee referred after 80 hours worked Medical Insurance Plan Dental Insurance Plan Vision/Eyewear Plan Prescription Drug Reimbursement Short-Term Disability Coverage Direct Deposit Paid Sick Leave 401(k) Retirement Savings Plan