General Manager

_A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality._ City Winery to deliver thehighest end combined culinary and cultural experience to our customers who arepassionate in sharing wine, music, and culinary arts. We are a unique facility,combining a fully functioning winery with intimate concerts, food & wineclasses, private events in a variety of configurations, and fine dining. Wehave created a compelling mix for our sophisticated clientele of foodies, andactive cultural patronsu2014bringing the wine country experience to the middle of alarge city. Position Summary TheGeneral Manager is responsible for overall management and oversight of dailyvenue operations and continued profitability of their designated locations,including managing city and community relations. This individual mustexhibit unparalleled levels of hospitality, successfully build and lead strongteams, maintain City Wineryu2019s brand and identity, and strive to exceedstandards of excellence in all areas of the business. This role is responsiblefor activating and executing brand initiatives through the teams, cultivatingand instilling a positive company culture, and fostering successfulinterdepartmental collaboration to ultimately drive profitability for thebusiness. Why us? u25cf Competitive pay u25cf We are a rapidly expandingnational entertainment and hospitality company, offering tremendousopportunities for driven and ambitious individuals. u25cf Medical, Dental, VisionInsurance u25cf nDORFins program designed topromote a healthy and active lifestyle u25cf 401K (and yes we match) u25cf Flexible Savings Accounts,HSAand Dependent Care, Basic Life and AD&D Insurance u25cf Amazing discounts, 50% OFFall dining/retail wine u25cf Free Family Meal u25cf Tickets to available shows Andmore Overview of Responsibilities GeneralOperations + Overseeand manage all aspects of multi-unit operations and all associatedinternal departments. Ensure successful execution of all shows, events anddaily activity + Teachand adhere to City Winery principles and commitment to quality food, wine,and service + Lead byexample and enforce Company policies, procedures, guidelines, andpractices consistently + Ensurecontrols are in place to prevent waste and theft + Establishgoals, anticipate and resolve problems in all aspects of the business + Ensurehigh standards of sanitation, cleanliness, safety, and compliance aremaintained at all times + Ensureadherence to food safety and sanitation regulations, complianceregulations, inspections, etc. + Partnerwith and work collaboratively with internal Company divisions to achieveoverall company and business goals + Overseeor directly handle customer related issues through email, phone and inperson in a timely manner + Managecontent on End of Day (EOD) report to ensure key performance indicatorsare captured and reported as per given guidelines + Collaboratewith managers on visual spot checks of petty cash ledger, POS credit cardprocessing, voids and comps, report and the nightly product mix + Reviewand sign off on monthly cost reports, inventoryu2013beer, liquor, wine,glassware and food plus the ticket sales report from programming beforesubmitting to accounting + Overseefacility maintenance including cleanliness and safety; review inventoryand equipment usage including relevant plant maintenance or improvementsneeded; create plan for investments related to updates and repairs + Routinereview of staffing pars to ensure alignment with upcoming events,reservations, and ticket counts + Leaddepartments on menu pricing to ensure they meet company guidelines and orare priced appropriately for the market, in partnership with COO + Leadcommunications related to new concepts, promotions, product launches asthey develop with location directors down through line level staff + Coordinateproper staff training of all new products prior to a release to thepublic. + Workalongside Executive Chef to maintain the most efficient operation of ourkitchen and execution of our menus in a timely, presentable and profitablemanor + Operatein full compliance in all areas including health, safety and sanitation,fire, and ensure routine maintenance of equipment and property + Assistconcert management with communication between Artist Management and thehouse when concert comps & VIPs increase the guest list beyond ournormal allotment + Supportand oversee event operations to approve floor plans and layouts, ensurecomplete event information is entered into systems + Reviewand sign off on monthly cost reports, inventoryu2013beer, liquor, wine,glassware and food plus the ticket sales report from Programming beforesubmitting to accounting + Perform,implement, and execute projects/tasks/ initiatives as per business needand/or assigned by Senior Leadership Leadership + Fosterpositive Company culture, build morale, and create on-going positive workenvironment and maintain a productive and professional workforce + Directand oversee proper and continued training of staff in all departments + Interview,select, train, supervise, counsel, and monitor performance of staff + Conductdisciplinary action as needed, including termination, when necessary inpartnership with HR and in accordance with Company policies and guidelines + Train,develop, and motivate management team members. Monitor management teams toensure they are developing direct reports + Conductstaff meetings regularly to ensure effective and clear communicationincluding management meetings, BEO meetings + Ensuresafe working environment in all areas and proper and timely reporting ofall incidents, injuries, accidents through proper channels + Approveof all new hires, with senior leadership partnership when required andensure all hires are properly onboarded and given tools to succeed + Clearlycommunicate and train staff on company updates, policy changes, andinitiatives in a timely manner + Handlepersonnel issues in partnership with HR and COO when needed FinancialManagement + Maintain,monitor, and strive to exceed P&L goals for general operations, foodcost, labor cost, payroll, and all other business related expenditures inconjunction with business forecasts and budgets + Providebudgeting guidelines to all internal departments and monitor financialperformance + Ensurepurchases meets budgetary goals by establishing purchasing specifications,product storage and usage requirements, and waste control procedures + Ensureinvoices are handled and disseminated properly through necessary channelsacross the business + Reviewall product/item costs, analyze trends and movement, and make changesaccordingly + Supervise,train, and monitor management staff to ensure understanding of budgetcontrol Administration + Monitordepartment scheduling and adjust as necessary to ensure operational &financial success + Ensureproper completion of administrative tasks including trackers,financial-related reports, personnel forms including PAFs, CAFs, injuryreports, and other necessary admin tasks. + Overseeand approve accurate payroll administration and processing + Ensurecommunication to personnel regarding benefits timelines and properadministration, in partnership with HR + Ensureaccurate reporting and entries into all systems/ software that is utilized Minimum Qualifications u25cf 3+ years of restaurantleadership experience required u25cf 2+ years of restaurantleadership experience required u25cf Live programming knowledge u25cf Strong knowledge of front andback of house operations, including food, beverages, staff supervision,inventory, and food safety u25cf Understanding of cost andlabor systems for restaurant profitability u25cf Proven experience inrestaurant management or a similar role u25cf Strong leadership andorganizational skills u25cf Excellent customer serviceand communication abilities u25cf Proficiency in financialmanagement, including budgeting and cost control u25cf A degree in businessmanagement or substantial work experience in the restaurant industry, preferred u25cf Ability to lift 50lbs. About Us Wine, food, andlive entertainment collide at City Winery to create a dynamic and incrediblyunique workplace. Since 2008, City Winery has been turning heads across thenation with amazing live performances, delectable cuisine, and award winning,locally produced wines. But there's more to us than that we're a haven for community and creativity, aplace where the philosophy of hospitality is more than just a buzzword, but away of life. City Winery, founded by music industry veteran & visionaryMichael Dorf, has established itself as a one-of-a-kind brand providingunforgettable experiences for guests. From world class music venues tosustainably produced wines with ratings of 90+ points, City Winery offers arange of topnotch events & experiences. We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.

Created: 2026-01-29