Solid Wood Product Specialist

Description Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 60 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customeru2019s needs. We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries. Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Bristol, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California. Interested in joining the Stiles team? We offer our team members a generous benefit package, an opportunity for career advancement, and support in your career every step of the way POSITION SUMMARY Responsible to assist the Product Manager in providing sales and technical assistance within a specific product category, while working in conjunction with sales personnel to develop profitable equipment businesses. ESSENTIAL FUNCTIONS u2022 Assist the sales force with creating, reviewing, modifying sales documents, presentations, proposals and recommendations for new, exiting or potential customers. u2022 Analyze the customeru2019s operation and requirements to develop solutions to meet their needs u2022 Work with the sales force and customers to ensure business plans, sales commitments, system customer specifications are all carried out to ensure maximum sales potential and maximum customer satisfaction. u2022 Provide technical support to the service group u2022 Provide creative support / input for advertising efforts including press releases, IWF/AWFS, trade magazines, etc. to maximize visibility and showcase the expertise of being the leader in the industry. u2022 Act as liaison between Parts/Service, Sales and customers to ensure orders of equipment, parts and/or service requirements are fulfilled as expected by both the company and the customer. u2022 Provide ongoing training for employees and customers as it relates to new equipment or equipment modifications, enhancements or improvements. u2022 Monitor competitive climate within the industry to stay abreast of changes in equipment, pricing, promotions, peripheral equipment offerings, etc. to stay ahead of the industry. u2022 Work closely with customers to recommend and demonstrate the appropriate software solutions to their business requirements. QUALIFICATIONS u2022 Bacheloru2019s Degree in Engineering or equivalent industry experience u2022 Three to five years relative experience in panel processing industry and technical support role. SKILLS & ABILITIES u2022 Proficiency with MS Office Suite u2022 Ability to multitask u2022 Adaptability to changing priorities u2022 Strong verbal and written communication skills u2022 Strong administrative skills u2022 Exceptionally strong customer service skills u2022 Effective presentation skills Qualifications Behaviors Preferred + Enthusiastic: Shows intense and eager enjoyment and interest + Functional Expert: Considered a thought leader on a subject + Team Player: Works well as a member of a group + Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred + Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization + Growth Opportunities: Inspired to perform well by the chance to take on more responsibility + Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business Experience Preferred + 5 years: Sales Experience + 10 years: Working in the solid wood industry Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2026-01-29