PSR Surgery Scheduler

JOB REQUIREMENTS: Back PSR Surgery Scheduler #26-017 Green Bay,Wisconsin, United States Apply X Facebook LinkedIn Email Copy LocationTulip Lane-023 Description This position is full-time and will work40-hours per week. It is full-time benefit eligible. PSR SurgeryScheduler Come work where we specialize in you We have nearly 2,000reasons for you to consider a career with Prevea Health-they're ouremployees. We're an organization that values kindness, responsibility,inclusivity, wellness and inspiration. At Prevea, we provide continuouseducation, training and support so every member of the team contributesto our success. Together we are the best place to get care and the bestplace to give care. Job Summary The Patient Service Representative (PSR)Surgery Scheduler role at Prevea Health is responsible for welcoming,registering, and scheduling patients and/or visitors in a friendly andpositive manner. This position acts as a liaison between patients andmedical staff. The PSR Surgery Scheduler is responsible for creating apositive first impression for anyone who uses Prevea Health services,whether over the phone, in person, or through MyPrevea. What you will doSchedules outpatient surgeries and procedures upon receipt of providerorders or referrals. Coordinate communication between patients, familymembers, staff, and providers-via phone, in person, or through MyPrevea;Direct patient concerns, inquiries or complaints by receiving androuting messages to appropriate staff. Obtain and confirm accuratedemographic and insurance/coverage information. Assist patient or callerwith questions regarding policies, insurances, payments, or otherfinancial needs. Works closely with the prior authorization team toreview insurance and surgery eligibility; following protocols forsurgery reschedules if necessary. Closely collaborates with the clinicaloperations team to provide feedback regarding scheduling efficienciesand opportunities. Appropriately handle cash and collect requiredpayments, including co-payments, outstanding balances, and payments dueprior to services being rendered in accordance with Prevea policies andprocedures. Provide error-free and accurate daily batch and/or depositsto appropriate staff for processing. Education Qualifications HighSchool Diploma and/or GED Required Experience Qualifications 3-5 yearsexperience in customer service, insurance, and/or healthcare PreferredSkills and Abilities Display proficient telephone and computer skillswith clear and professional speaking abilities. Able to provideexceptional customer service by assessing patient needs, meeting qualitystandards, and evaluating satisfaction. Capable of being empathetic andresponsive to patient's needs by actively listening, asking appropriatequestions, and continually looking... For full info follow applicationlink. Prevea is an Equal Employment Opportunity/Affirmative Actionemployer APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/FB1F40589F494188

Created: 2026-01-29