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Accounts Receivable Collections

KI - Green Bay, WI

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Job Description

JOB REQUIREMENTS: At KI, we believe knowing our customers helps us servethem better. We listen. We observe. We understand that each customer hasunique needs. So, we pride ourselves on helping our customers make smartfurniture decisions by offering expert advice, design options andpersonalized solutions.Since 1941, we've positioned KI as the furniturecompany that best understands the furniture industry and is committed toproviding customers with the smart solutions. By targeting specificmarkets with solutions for business furniture, university furniture,educational furniture, healthcare furniture and government furniture, wecan quickly respond to our customers' unique needs - including thechoice to procure furniture according to what fits their ordering andfulfillment process. That's why we say we offer far more thanfurniture. We're Furnishing Knowledge. KI is seeking an AccountsReceivable & Collections Specialist to join our OEI team based out ofour Green Bay Corporate Office. In this role you will play a criticalrole in managing the full receivables and collections cycle for the OEIDivision. This position focuses on maintaining positive customerrelationships while reducing delinquency, ensuring timely payments, andsupporting the division with contractrelated administrativeresponsibilities. The role also contributes to crossfunctionaloperational activities. Key Responsibilities: Collections & CustomerEngagement (50%) Review aging reports and prioritize highrisk orsignificantly pastdue accounts (60-90+ days). Prepare and send accountstatements. Contact customers by phone and email regarding overduebalances and delays. Resolve disputes and negotiate paymentarrangements. Build and maintain effective relationships to driveimproved payment performance. Analysis & Reporting (20%) Analyzedelinquency trends and identify root causes. Prepare weekly/monthlyreports on collections status and highrisk accounts. Provide insights toleadership and sales to prevent future delays. Contract Manager Support(15%) Assist with contract pricing reviews and ensure documentationaccuracy. Support bid preparation and installation pricing. Handleadministrative tasks tied to contracts and billing. Department Projects& Cross-Functional Support (15%) Participate in initiatives related topricing, billing, and contract administration. Maintain databases andcustomer pricing records. Support the QBD team during peak businesstimes. What You Need to Succeed: Associate's degree in Accounting,Finance, or a related field - OR equivalent relevant work experience.Minimum 1 year in Accounts Receivable. Collections experience preferred.Skills & Qualifications Strong organizational and timemanagementabilities. Selfmotivated, proactive, and positive team contributor.Excellent communication (written, verbal, listening). Stronginterpersonal,... For full info follow application link. KI is an EqualOpportunity Employer. APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/60A54DAD0C5A4558 Qualified females, minorities, and specialdisabled veterans and other veterans are encouraged to apply.

Created: 2026-01-29

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