Client Services Coordinator

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.The Client Services Support Coordinator will work closely with other team members to develop and execute RPM’s corporate and regional property operations and marketing strategies and content for new business opportunities.Provide general support to the Client Services Sales team to assist and serve our clients and the company on new business opportunitiesOrganize and maintain Client Services library of support resourcesSignificant project management of new business projects, maintaining daily contact with stakeholders to understand their needs and goals, ensuring we deliver cohesive and comprehensive deliverables for our clientsProvide strategic oversight for brand, creative direction, marketing, operational content, and communicationTrack multiple moving pieces across various projects while managing overall workflow, emphasizing both attention to detail and organization.Effective time management to meet deadlines for all new business initiativesAssist as a liaison between the client and company team membersAssist with preparing pitch material completion by creating the content for the pitch decks, interfacing directly with leadership, operations, and marketing throughout the processDevelop and produce professional proposals and supporting materials to clients in numerous marketsParticipate in property operations and marketing strategy sessions, writing of content and edits/updates on proposals and presentationsShop competitors for potential projects, when neededEnsure best practice sharing and adoption across the pitch and/or proposal collateralStay informed on multifamily, economic, market, and demographic trendsAssist with department projects as neededAssist with client specific deliverables, reporting, and market researchBachelor's degree from four-year college or university. Experience may substitute for educationTwo years of experience in a corporate environment, preferably in real estate or multifamilyProperty Management experience preferredAbility to quickly grasp new concepts, processes, and technologiesSkilled in organization with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneouslyKnowledge of marketing concepts such as branding, market research, and competitive positioningSkilled in Microsoft Site, Adobe Suite and ability to learn new programsAbility to communicate effectively verbally and in writing to all levels of leadershipAbility to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced and professional environmentAbility to ensure accuracy and quality in all new business materials, including proofreading and ensuring consistency with brand guidelinesAbility to self-motivate, driving tasks and project to completion without external directionAbility to be reliable and professional in all aspects of work, while maintaining a focus on quality, timeliness, and accountabilitySkilled in building strong relationships, conveying complex ideas clearly, and adapting communication styles to suit diverse audiencesSkilled in research, analytics and problem-solvingAbility to work both independently and as a part of a team in a deadline-driven environmentAbility to create engaging content across various platforms, including written, visual, and multimedia formats, using tools such as Canva or Adobe Creative SuiteAbility to craft and deliver strategic and creative presentations tailored to executive audiencesPhysical Requirements:May be required to sit for extended periods of timeMay occasionally be required to lift or carry items such as files or office supplies weighing up to 15 poundsMust be able to operate a computer, keyboard, mouse and other office equipmentMust be able to read documents, computer screens and dataMust be able to hear and understand verbal communications in person and over the phone or computerWork Environment:This is an onsite role requiring the associate to be in our Austin corporate office five days a week, 8:30a-5:30p.The office is an open setting which may include bright lights, constant noises and distractionsThis role may occasionally be required to work outside of typical office hoursJoin RPM Living and experience exceptional benefits designed to enhance your life.Weekly pay for all associates working onsite at an apartment communityComprehensive healthcare coverage available for all full-time, regular associatesEmployer-paid employee assistance, mental health, and wellness programsAncillary benefits including critical illness, hospital indemnity, and accident insurance401(k) with robust company matchOpportunities for professional development, career growth, and role-based learning plansDiversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)Paid time off plus floating holidays and volunteer daysDiscounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.RPM Living is an Equal Opportunity Employer.If you need assistance to fully participate in our application or interview process, please reach out through our website here and select 'Careers' in the 'Choose a Topic' dropdown menu.

Created: 2026-01-30