Sr. Manager, Network Operations

Job Description Oracle Health is seeking a highly skilled and resilient Sr. Manager, Network Operations & Incident Response, to lead, integrate, and advance network engineering capabilities across Oracle Health and the wider Oracle Industries ecosystem. Following the Oracle + Cerner acquisition, this leader will play a crucial role in harmonizing operational processes, unifying disparate team cultures, and delivering reliable, secure, and compliant network services for both commercial and government healthcare customers. You will work hands-on to guide teams through change and build trust, driving the adoption of best practices, cutting-edge automation, and data-driven continuous improvement. This position requires leadership and decision-making in a complex, global, highly regulated setting. You will empower engineering teams by providing clear priorities, professional development, and support, while personally managing executive, cross-unit, and customer-facing escalations. You will serve as the central point for integrating new teams and legacy organizations, ensuring consistent network operations, compliance, and delivery quality across multiple business units in the Oracle Industries Global Industry Units (GIUs) ecosystem. In this role, you will be accountable for setting operational direction, leading cultural and technological integration, and driving measurable progress through thoughtful risk-taking, iterative enhancements, and adaptive leadership. You will develop strong relationships with team members at all levels, foster buy-in in challenging cross-functional environments, and champion both the needs of the business and the growth of your people. Success will be measured by your ability to raise operational maturity, improve incident response, and unify performance and delivery outcomes for Oracleu2019s industry-leading healthcare and enterprise platforms. Responsibilities + Lead, mentor, and develop a diverse, high-performing network operations and incident response engineering team spanning commercial and government healthcare infrastructure. + Design, implement, and oversee operational integration strategies post-M&A, aligning processes, communication channels, and technical standards from legacy and newly acquired organizations. + Manage day-to-day operational integrity of network services across hybrid environments including on-premises, Oracle Cloud Infrastructure (OCI), and AWS, ensuring robust performance, high availability, and compliance with regulatory standards such as FedRAMP and HIPAA. + Foster a culture centered on engineering excellence, technical rigor, and curiosity, where teams are encouraged to experiment and improve through iterative development and measured risk-taking. + Champion the adoption and optimization of automation frameworks including Python and Ansible, driving down manual effort, error rates, and incident response times. + Establish and enforce best practices for network performance monitoring, proactive issue detection, root cause analysis, and the prevention of repeat incidents. + Personally manage and respond to executive- and customer-facing escalations, providing calm, data-informed leadership during high-stakes incidents. + Protect teams from unnecessary

Created: 2026-01-30