Vendor Management Manager

Job Description The Role The Vendor Management Manager will build and lead Core ITu2019s vendor management function, ensuring strategic technology suppliers deliver reliable services and measurable value aligned to our priorities. This role establishes governance, performance measurement, and escalation mechanisms, and partners with Purchasing, Finance, Security, and IT leaders to support effective vendor execution, renewals, and spend alignment. What Youu2019ll Do + Lead Core ITu2019s vendor management function, accountable for vendor performance and relationship management. + Translate contracts and statements of work into measurable service expectations and performance reporting. + Establish and run vendor governance (QBRs/MBRs, executive reviews, escalation paths) to ensure compliance and continuous improvement. + Define and maintain performance measurement and reporting (scorecards, dashboards, metrics) across service, cost, risk, and value. + Partner with IT domain leaders to align vendor deliverables and roadmaps with business and Core IT priorities. + Collaborate with Purchasing to support sourcing strategies, renewals, negotiations, and contract changes. + Lead or coordinate escalations for significant vendor issues, ensuring root cause analysis and corrective actions. + Identify and deliver vendor optimization opportunities. + Build, mentor, and lead the vendor management team and a virtual network of vendor leads. Your Skills & Abilities (Required Qualifications) + Bachelors degree in IT, Business, Supply Chain, or a related field, or equivalent professional experience. + 10+ years of experience in IT vendor management, sourcing, account management, or IT service management in a medium to large enterprise. + 5+ years of leadership experience. + Experience negotiating and managing or supporting large, complex IT vendors. + Demonstrated experience improving vendor performance, risk posture, or cost/value. + Ability to analyze and synthesize financial, operational, and contractual data. + Strong communication and issue-resolution skills in an enterprise environment. What Will Give You A Competitive Edge (Preferred Qualifications) + Masters degree and/or professional certifications in a related field. + Experience operating vendor governance models at enterprise scale. + Advanced experience supporting complex vendor negotiations or renewals. + Knowledge of ITIL or similar IT service management frameworks. + Experience using vendor performance tools, dashboards, or analytics. + Demonstrated continuous improvement mindset with practical process design and change execution. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.This job may be eligible for relocation benefits. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day u2013 individually and collectively u2013 to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-beingu2013at work and at homeu2013so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (. 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Learn more about: Our Company ( Our Culture How we hireu200bu200bu200bu200bu200bu200bu200b ( Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations ( We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GMu2019s Talent Community () (. As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. 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Created: 2026-01-30