Account Director, Enterprise

About the teamOpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.About the roleOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.You'll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You'll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.This role is based in San Francisco, Seattle or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote this role, you'll:Manage a small number of key accounts, developing and executing strategies for a comprehensive account planLead our enterprise prospects' journeys from consideration to successful deploymentPartner with solutions and research engineering to build and execute complex customer programs and projectsOwn a consumption revenue targetManage consumption revenue forecastsAnalyze key account metrics to create reports and provide insights to internal and external stakeholdersClosely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategiesCollaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineeringSupport the recruitment and onboarding of other teammatesSupport the development of company cultureWe're seeking someone with experience including:8+ years selling platform-as-a-service and/or software-as-a-serviceAchieving revenue targets >$2M per year for more than 3 yearsDesigning and executing complex deal strategiesSupporting the growth of fast-growing, high-performance companiesWorking directly with c-level executivesCommunicating technical concepts to customers and internal stakeholdersLeading high-visibility customer events (CAB, conferences, product launches, etc.)Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligenceYou might thrive in this role if you:Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future.Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to exp

Created: 2026-01-30