Sr. Operations Manager
Robert Half - Charlotte, NC
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Description Operations Leader u2013 Multiu2011Site Field Management A growing, fastu2011moving organization is seeking an experienced Operations Leader to oversee dayu2011tou2011day performance across several field locations. This is a handsu2011on, fully onsite role responsible for driving operational excellence, supporting frontline teams, and partnering closely with senior leadership to move the business forward. If youu2019re energized by solving problems in real time, building strong teams, and keeping a highu2011volume operation running smoothly, this role offers both challenge and impact. What Youu2019ll Lead + Direct oversight of all location operations, from workflow execution to site standards + Leadership of a 50+ person team, including mentoring, coaching, and supporting managers and staff + Handling employee relations matters, resolving conflicts, and fostering a transparent, collaborative culture + Full responsibility for staffing decisionsu2014recruiting, evaluating performance, hiring, and transitions + Ensuring operational targets are met across safety, quality, timelines, and financial outcomes + Regular site visits to monitor progress, address issues, and provide onu2011theu2011ground guidance + Acting as a bridge between field teams and executive leadership, providing updates and insights + Representing the organization at training sessions, meetings, conferences, and other events + Being available for critical afteru2011hours needs when managers require escalation support + Supporting strategic initiatives alongside the VP of Operations and senior leadership team What Makes This Role Unique + Fastu2011paced, reactive environment where decisions matter + Direct report team spans the full operations function + Close partnership with the COO and company ownership + Significant growth trajectory with revenue targets increasing year over year + Fully onsite presence at job sitesu2014this is not a remote or hybrid position What Weu2019re Looking For + 7+ years in an operational leadership role (construction, field services, restoration, or similar industries preferred) + Strong peopleu2011leadership skills and comfort addressing sensitive employee issues + Ability to manage complex workflows and rapidly changing priorities + Experience with scheduling, project oversight, or field operations + Clear, honest communicator who thrives on accountability and teamwork + A proactive mindset and willingness to jump in wherever needed Requirements Whatu2019s Required + Valid driveru2019s license with a clean driving record + Ability to pass pre-employment screenings + Reliable transportation to the office / job sites Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Created: 2026-01-30