Service Support Assistant / Central Supply - EVENINGS

M-F 2:30pm-11pm rotating weekends At Childrenu2019s, the regionu2019s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring teamu2014and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities. A Brief Overview The Service Support Assistant position provides support to various departments within Supply Chain. This position complies with all Supply Chain department specific policies & procedures and participates in the department specific Performance Improvement initiatives. Essential Functions + Operates Mailroom: u25e6 Responsible for the collection, processing and distribution of mail and internal correspondence. u25e6 Follows a scheduled route to ensure all areas are properly serviced and that the mail is received and delivered in a timely manner. u25e6 Responsible for processing all outbound mail ensuring that correct postage is affixed and determines the most cost-effective manner to utilize in posting the mail. u25e6 Operates folder and inserting equipment to prepare all outbound statements to be mailed. u25e6 Runs a high volume-duplicating machine for bulk copying functions with a 36-hour turnaround time.Maintains a forms control master file for all in house form duplication.Prints and pads all in house forms on demand. + Provides Supplies: u25e6 Deliver any needed supply to any department on demand. u25e6 Uses handheld to inventory each department supply area. Stock each department supply area to set par levels. u25e6 Ensure all patient charge items are properly labeled with a yellow charge sticker. u25e6 Maintain accurate supply inventory by ensuring any supply leaving Central Supply is charged to the correct department. u25e6 Pick up supply credits. Credit patient and department for returned supplies. u25e6 Pick up dirty instrument bin from departments and replace used bin with an empty bin.Deliver dirty instrument bin to decontamination room sterile processing. u25e6 Unpack all supplies in the StoreRoom. Rotate stock using the first in, first out method. u25e6 Responsible to maintain Central Supply in a clean manner. Keep floor clear of boxes and clutter. + Distribution Center: u2022 Inspect and verify incoming supplies against packing slips or other documents, report shortages, and reject damaged supplies. u25e6 Restock supplies for all Inventory locations. u2022 Rotate inventory and checks inventory for outdates. u2022 Assist with weekly cycle/inventory counts. u2022 Demonstrates an understanding and ability in using the Materials Management Information System. u2022 Utilize the handheld terminals to scan and replenish all inventory and par room locations daily. u2022 Pull supplies for surgical patient case carts. u2022 Promptly delivers properly requested supplies on a demand basis to the appropriate unit and/or location. u2022 Picks and packs outgoing clinic orders into new cardboard or reusable totes and stages for courier pickup. u2022 De-case nonstock orders from shipping cardboard and deliver to patient care areas. u2022 Ensures any supply item being delivered is charged to the correct department as it leaves Central Supply. u2022 Ensures all patient chargeable items are properly labeled with a yellow charge sticker. u2022 Picks up supply credits from locations on nursing units and returns them to Central Supply. u2022 Promptly completes all credits in the MMIS system to ensure proper credit to the department. u2022 Notifies the Lead Inventory Control Specialist of inventory discrepancies in the Central Supply storeroom. u2022 Advises the Lead Inventory Control Specialist of any adjustments needed on departmentu2019s par levels. u2022 Restocks Central Supply bins daily. u2022 Regularly communicates with medical staff on the floor regarding direct patient care items. u2022 Participate in process improvement planning and execution. + Shipping/Receiving: u2022 Receives, inspects, verifies, and accepts or rejects all supplies and equipment delivered to the institution. Transports various items to and from off campus locations, ensuring proper care of items handled during transport. u2022 Using the ERP system, processes all necessary paperwork/documentation such as packing slips, bills of lading, receiving reports, and control copies, so that payments can be authorized. u2022 Prepares and delivers supplies to the designated departments. u2022 Works with Housekeeping in the proper disposal of confidential paper u2022 Prepares all items for return shipment and coordinating this with the user department and with Purchasing u2022 Prepares outgoing UPS and Federal Express mail for pickup. Reviews FedEx and UPS billing statements for payment. u2022 Maintains files for Delivery tickets, MSDS sheets, Oxygen Purity reports, and Hazardous waste reports. u2022 Assist in the training and onboarding of new team members by providing an overview of department-specific processes and procedures and shadowing new team members to offer practical insights and hands-on learning experiences. + Assist in the training and onboarding of new team members by providing an overview of department-specific processes and procedures and shadowing new team members to offer practical insights and hands-on learning experiences. + Regular attendance at work is an essential function of the job. + Perform physical requirements as described in the Physical Requirements section Education Qualifications + High School Diploma or G.E.D. Required Skills and Abilities + Knowledge of basic food safety principles. + Knowledge of basic hygiene principles. + Knowledge of basic chemical mixing procedures. + Knowledge of concept of u201ccleanu201d. + Knowledge of basic mailroom/duplicating process. + Knowledge of medical/surgical supplies and equipment. + Knowledge and some experience of phone answering, dispatching, 2 way radio communication , computer services, call center and general healthcare. + Skill in reading, listening and interpersonal communication. + Skill in good customer service. + Skill in verbal communication. + Skill in basic computer usage. + Skill in safe food handling, storage, serving. + Skill in operation of basic cleaning equipment. + Ability to communicate effectively both verbally and in writing. + Ability to work closely with professional staff. + Ability to ready labels and directions on equipment usage. + Ability to follow pre-determined daily routines and adjusting according to patient needs. + Ability to operate various pieces of computerized equipment such as a PC, postage meter, folder and inserter unit. + Ability to answer the phone in a professional manner. Childrenu2019s is the very best for kids and the very best for your career At Childrenu2019s, we put YOU first so together, we can improve the life of every child Requisition ID : 23719

Created: 2026-01-30