Certified Peer Specialist - York Crisis Walk In Center ...

Full-time Day, Evening and Night positions available 80 hrs/2 weeks Program Summary Join a team where skill meets compassion and purpose as a Certified Peer Specialist at the York Crisis Walk in Center. You will be providing immediate, in-person support for individuals experiencing behavioral health crises. Built on a trauma-informed approach, the program offers: + Rapid assessment + Stabilization + Connection to ongoing care in a safe, welcoming environment + Offers access to timely mental health services in our community General Summary Contributes in a peer support capacity to facilitate recovery and enhance wellness by sharing his/her personal/practical experience and first-hand knowledge to the team and clients. Provides expertise about the recovery process, symptom management, and the persistence required by patients to have a satisfying life. Serves as a role model for recovery for both staff and peers and partners with peers in developing recovery tools and building support networks. Duties and Responsibilities Essential Functions: + Draws on common experiences as a peer to provide guidance and encouragement to patients to take responsibility and actively participate in their own recovery. + Assists designated peers with rehabilitation social support, advocacy, educational and vocational mentoring, and self-maintenance. + Provides side-by-side support and coaching to help patients socialize, such as going with a patient to the grocery store, movies, library, etc. during program hours of operation which may require use of staff's personal vehicle. + Supports patient participation in community self-help groups. + Coaches or teaches basic individual living skills, such as food preparation, meal planning, laundry, bill payment and personal hygiene. + Provides education about symptoms of mental illness to assist patients in understanding their mental illness and identifying relapse symptoms. + Works with patients in supporting their individual choice and preference regarding medications, under the direction of the physician and nursing staff. + Promotes participation in Wellness Recovery Action Plan (WRAP) and Psychiatric Advance Directives (PAD) planning among peers. + Partners with peers to create, review and attain goals on the Individual Recovery Plan. + Completes necessary documentation for each peer encounter (i.e. service activity, contact sheets, etc.) within 48 hours of encounter. + Completes monthly log of services provided. + Acquires knowledge or resources in assigned county/counites while maintaining an excellent working relationship with all providers. + Acts as a liaison with other community agencies/groups, funding sources and businesses that relate to the services provided to peers. + Participates in the on-call system according to WellSpan Philhaven ACT policy. Common Expectations: + Attends all meetings with supervisor, staff, and clients as well as trainings and in-services. + Reinforces hope and the potential for recovery to peers and others. + Encourages and provides support for peers to advocate for themselves. + Models coping techniques and self-help strategies. + Completes yearly annual safety education modules in compliance with WellSpan Philhaven policy. + Performs and participates in outcome measurement, performance improvement and customer satisfaction studies designed to measure and improve the quality of services delivered. + Contributes to a safe work environment through knowledge and practice of safe behavioral management practices, fire safety, physical plant safety, safe emergency practices, and universal precautions for bodily fluids + Provides after hours telephone support to enrolled peers as assigned (Pager rotated among staff on a monthly basis). + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Qualifications Minimum Education: + High School Diploma or GED Required Work Experience: + Experience in navigating/personal knowledge and experience in the mental health system. Required + 1 year General work/volunteer/credit hour experience. Preferred and + Professional office work experience. Preferred Licenses: + Certified Peer Specialist Upon Hire Required Driver's License Statement: Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. Knowledge, Skills, and Abilities: + Excellent human relations and oral/written communication skills. + Knowledge of and ability in the care and support of individuals in a specific age group. Benefits Offered: + Comprehensive health benefits + Retirement savings plan + Paid time off (PTO) + Education assistance + Financial education and support, including DailyPay + Expanded Paid Parental Leave For additional details: Benefits & Incentives WellSpan Careers () ( WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. WellSpan York Hospital Built on a solid 140-year legacy of providing high-quality, high-volume, community-based care, WellSpan York Hospital, the largest of WellSpan's eight hospitals, is a 596-bed acute care community teaching hospital that employs nearly 5,000 people, making WellSpan the largest employer in York County. Driven by a mission to provide exceptional care to all, WellSpan York Hospital serves a diverse population of more than 520,000 residents from the greater York County area. WellSpan York Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23. The hospital offers services and programs that feature highly skilled clinical staff, life-saving technology and state-of-the-art facilities to address some of the most complex medical, surgical and behavioral health conditions. WellSpan York Hospital's Regional Resource/Level 1 Trauma Center has been accredited by the Pennsylvania Trauma Systems Foundation and is the only accredited trauma center in York, Adams and Franklin counties. It is a nationally recognized teaching hospital with nine residency programs, six allied health schools and other training programs. More than 700 physicians and other professionals are members of WellSpan York Hospital's medical and dental staff. WellSpan York Hospital in embarking on a significant five-year project. The centerpiece will be a new, eight-story surgical and critical care tower, which will dramatically expand the hospital's intensive care unit as well as develop new state of-the-art surgical suites, making it one of the top 10 largest hospitals in Pennsylvania with approximately 600 beds. Quality of Life Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Created: 2026-01-30