Business Analyst

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity.We are always in search of talented individuals to join our team and embark on an exciting career path!BENEFITS :We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!Competitive compensationHealthcare benefits package that begins on first day of employment401K retirement plan with company matchEnjoy generous paid time off to support your work-life balance plus 9 ½ paid holidaysUp to 6 weeks of parental and bonding leaveHybrid work schedule (3 days in the office, 2 days from home)Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)Tuition reimbursement after 6 months of employmentNumerous opportunities for continued training and career advancementAnd much more!Position OverviewWe are seeking a detail-oriented and strategicDecision Model Business Analystto join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions, driving data-informed decision-making, and supporting the successful delivery of projects across the organization. This role will be pivotal in driving our externally facing portal’s evolution, ensuring usability, scalability, reliability, and performance.Key ResponsibilitiesCollaborate with stakeholders to gather, analyze, and document business requirements, processes, and workflows.Build and verifies that the design of the decision model solution meets the business needs and translates these into functional specifications and user stories.Conduct gap analysis and identify areas for process improvement and optimization.Owner of the Sapiens solution being delivered from both the functional and technical perspective.Support project planning, execution, and delivery by working closely with cross-functional teams including IT, product, operations, and finance.Develop and maintain dashboards, reports, and KPIs to monitor business performance.Facilitate meetings, workshops, and presentations to communicate findings and recommendations.Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.QualificationsExceptional Communication (Oral, Written, and Presentation) skills amplified by a “Get it Done” attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required.Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is a plus.Strong understanding of business process modeling, data analysis, and requirements gathering.4+ years of experience in a business analyst role or relevant experience.Proficiency in tools such as Microsoft Excel, SQL and business intelligence platforms (e.g. Power BI, Azure DevOp) is a plus.Experience with Sapiens Decisioning tools is a plus.Salary Range$57,304.80-$132,706.20 The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.Applicants must be authorized to work in the U.S. without current or future sponsorship.

Created: 2026-02-02