Mortgage Loan Officer Assistant

United Community is seeking a highly organized and customer-focused Mortgage Loan Officer Assistant. As a Mortgage Loan Officer Assistant, you will support our Mortgage Loan Originator (MLO) or Sales Manager. In this role, you will help move prospective clients through the loan process by providing sales support, loan coordination, document collection, customer service, and end‑to‑end follow‑through. Your work will directly increase MLO productivity and contribute to an exceptional borrower experience.Monitor loan files and ensure efficient, accurate processing through closingOrganize and track active loans as directed by the MLOObtain borrower applications and assist with pre‑qualificationDeliver superior customer service to borrowers and partnersComplete and review required forms; collect documentation and feesSubmit files to underwriting and ensure compliance and accuracyManage inbound calls for the MLO and ensure professional communicationMaintain the MLO database and coordinate submissions to processing and closingAssist with pricing scenarios and rate locksProvide loan status updates to borrowers and maintain pipeline visibilityLearn and utilize internal mortgage technology and loan systemsMaintain strong working knowledge of FNMA/FHLMC, FHA, VA, USDA, and other mortgage programsFollow all federal and state lending compliance guidelinesHigh School Diploma or equivalent2+ years of experience as a loan coordinator, loan originator assistant, or processorActive NMLS licenseProficiency in Microsoft OfficeStrong internet research skills and comfort using online toolsPreferred: Associate’s or Bachelor’s degreeExperience with Encompass and Mortgage ReturnsKnowledge of FNMA/FHLMC, FHA, VA, USDA, and other current mortgage loan productsMust be able to pass a criminal background & credit checkThis is a full-time, non-remote positionFLSA Status: Non-ExemptReady to take your career to the next level? Apply now and become a vital part of our team!We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.USD $34,102.00 - USD $49,382.00 /Yr.

Created: 2026-02-02