Desktop Support Tech - Richmond, VA

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.At CompucomStaffing, youâre more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Richmond, VA and provide end-user support.Duties and Responsibilities: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripheralsDocuments, maintains, upgrades, or replaces hardware and software systemsSupports and maintains user account information including rights, security, and systems groupsTrains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as neededResolves network connection issues, track network connections back to network switchesEscalates problems and issues to a higher level of support if unable to resolveRepresents the company in a professional and businesslike manner and communicates effectively with customers and associatesInteracts with customers, responding to routine technical questions or requests for information

Created: 2026-02-02